Contact IG Forex Support
Published by IG Group on 2023-12-04 About: Leveraged trading in foreign currency on margin carries significant risk and may
not be suitable for all investors.
A trading app from a world-leading forex
provider.
How to Contact IG Forex Customer Service/Support
Listed below are our top recommendations on how to get in contact with IG Forex: spot FX. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact IG Forex: spot FX. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of IG Group
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Developer: IG Group
E-Mail: [email protected]
Website: Visit IG Forex Website
Reported Issues: 3 Comments
By MasterSpeculator
Terrible/Horrible
I had the worst experience dealing with IG. The service of IG is absolutely horrible. I spent the last two weeks on the phone with you guys, only to be constantly told “My sales rep/account opener will call you back” never did I receive a call back. My documents have been uploaded and have said approved for roughly two months now. I have been asked the same security questions to verify my identity three times now. Downright horrible and terrible “service” that you guys claim to provide. I have never been tossed through so many loops to open an account with someone in my life. I have taken my business elsewhere and was setup, account funded, and trading the same day, with no issues or loops to be constantly jumping through. I advise no one to use IG, find someone else. If I could rate them negative stars I would do so. I am forced to give them 1 star, which they are not deserving of.
By Surveyperson85
Poor customer service and app
The app crashes or freezes quite a bit. I had an issue with it and emailed immediately. They kept saying it was fine on their part. After waiting hours to respond even though it’s 24/7. I would suggest anyone else choose a different platform. Customer service is awful and app crashes or login messes up. Don’t fall for the good reviews
By azvan786
Scammers
These people will not let you withdraw your money. I had a card on there and the bank account related to that card has been closed for months. They want me to verify that card before I can withdraw money deposited with ANOTHER card. How can I get statements not older than 6 months when the bank account has been closed for 7-8 months. Customer service is no help!
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