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Common Naolib vélo Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot Naolib vélo app on iOS and Android devices. Solve all Naolib vélo app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JCDecaux, developers of Naolib vélo.
Participate to the service and its improvment by evaluating your bike at the end of your trip, report a default to the technical service in Naolibvélo or turn back your biclooPlus in a bonus station. Open Naolibvélo and activate the geoloc service to find the nearest station with avalaible bikes. You can borrow up to 5 bikes simultaneously and invite friends to discover the service with the « bicloo officiel » app. At the end of your trip you receive a notification on your mobile which confirm that your bike has been properly returned and ask you to share your experience with the users community! Download the « bicloo officiel » app and access to the 1 230 bikes and 120 stations ! Keep in touch with bicloo: latest innovations, temporary stations closures, tips…for more fun with bicloo! The « bicloo officiel » app offers you the choice between different plans. When close to the station, press « release a biclooPlus » and pick yours! For a year, a day or even a trip: find the plan that suits you! Enjoy a new experience of bike-sharing and ride in a total freedom! Holder or not of an annual plan, you can buy up to 5 short-term plan in one transaction! The first 30 minutes of each trip are always free. Your credit card payments are secure. Consult the list of your plans and past trips, easily contact our support by phone (French/English/Spanish) or through Naolibvélo .
