ChurchTools Status

Last Updated on 2026-05-14 by ChurchTools Innovations GmbH

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Most reported problems

Not working

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Common ChurchTools Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve ChurchTools network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the ChurchTools App
1. On android, goto Settings » ChurchTools » click [Force Stop]

Clear ChurchTools App Cache and Data:
1. On android, goto Settings » Apps » ChurchTools » Storage » click [Clear Data] option. This clears both data and cache.
2. restart ChurchTools.

On android, goto Settings » Apps or Manage Apps tab.
Click ChurchTools » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto ChurchTools » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch ChurchTools

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Website: 🌍 Visit Church Center App Website

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Developer: Planning Center

Mar 27, 2026, 07:29 PM
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