Contact Sennheiser Smart Control Support
Company Name: Sennheiser electronic GmbH & Co. KG
About: The all-new Smart Control places effortless sound control and personalization
for your Sennheiser headphones and the AMBEO Soundbar in the palm of your hand.
With a fresh, modern design, Smart Control introduces exciting new features such
as Sound Check to tailor the audio experience to individual hearing and Sound
Zones that adapts the sound to your location.
Sennheiser Smart Control Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Sennheiser Smart Control. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Sennheiser Smart Control. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 4 Customer Service Reviews 😭😔💔
i have purchase Ambeo Soundbar recently . i've been thinking what happen to my connection with the Sennheiser Smart App , is there a bug or something because i unable to detect or connect my Ambeo Soundbar ?
Software Issue? MAJOR
by Patlmac
I loved these True Momentum2 headphones until today. Out of the blue they stopped connecting and now they’re not even trying to pair to the phone. I restarted the phone, deleted the app and reinstalled it and still nothing. The method for pairing involves holding a finger on the earbud for a few seconds until it announces “pairing” in the ear. It’s not even doing that. After reading recent reviews, it seems there is an app software issue, but I’m not sure how an app issue would stop the earbuds from TRYING to perform the “pairing” function. I get “power on”, and some blips when I tap them, but that’s it. I hope there is a fix for this - because they sounded great.
Updated app doesn’t connect to headset
by Aluisious
The last version worked ok to switch between Bluetooth devices. I have a work iPhone and personal iPhone and the on either device could connect to the “le” device and change the audio connection to the device I wanted.
Now the new app won’t connect to the le device on multiple phones, so if I go from using one to the other, I can’t manage the connection easily with the phone I’m using. This is much worse functionality.
As things are, I wouldn’t buy another sennheiser Bluetooth device that only connected to one audio source and used this app.
New upgrade, still awful
by Page7even
So this app upgraded 4.0 with a new UI so I was excited that Sennsheiser has now fixed the numerous bugs.
Nope. It’s even worse. At least in previous editions my headphones would connect 50% of the time, now it’s 0%. At first it would be stuck on “Connecting”, then I’ve reset the app, and now won’t connect at all, can’t find my headphones.
It’s stunning how terrible this app, which is very necessary to control my headphones with its noise canceling and EQ settings, has just gotten worse.
Have a Problem with Sennheiser Smart Control? Report Issue
Why should I report an Issue with Sennheiser Smart Control?
- Pulling issues faced by users like you is a good way to draw attention of Sennheiser Smart Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Sennheiser Smart Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Sennheiser Smart Control.
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