Contact Chet Support
Company Name: Ensemble Education
About: Chet is a music education app with a focus on ear training and music theory.
Learn at your own pace, play musical games, and compete against others from
around the world!
Using Chet helps you to become a more well-rounded, versatile
musician.
Chet Customer Service 💢
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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Ensemble Education
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3 Most reported problems 😔💔
Too Predictable
by James Shmoe
Ive enjoyed the app and it is definitely helpful and easy to use. However, i ran into a rather disappointing bug in the game. In the “intervals” games there are typically 2 options (minor, major). I’ve noticed that the answers are a predictable pattern in which the answer just alternates between major and minor every turn. If the answer to question 1 is major then 2 will be minor, 3 is major, 4 is minor and so on. It can be possible to ignore this fact but sometimes it’s just too obvious and takes away from the challenge and learning process of the game. I can imagine this should be able to be fixed.
It’s okay
by JoStudent70
I’m a professional piano teacher and I can say that I’ll keep the app around in case I ever need to give a student something to do in a lesson while I fill out their assignment sheet or something. The app basically has one activity: you listen to a short melody and you play it back on the virtual piano. Although there are many other facets of ear training I think they have done a good job with the functionality of the app and by scaling the difficulty.
Piano teacher recommends, but fix melodic minor please!
by Chai Maya
I’m a classically trained piano teacher, I love using this app to improve my own ear and I plan to recommend it to students. I especially appreciate the algorithm which picks up on your weaker points, and gives you opportunities for dialed-in practice where it can tell you’re struggling with a specific concept.
Would give five stars if not for an error in how the app handles melodic minor scales. It plays the descending scale identically to the ascending and it expects you to do the same. ...The correct way to play a descending melodic minor scale is to flatten the 6th and 7th so you’re just playing a natural minor, but the app will ding your score if you actually play it properly - it wants to train you to play the sharp 6 and 7 on the way down as well as up, which is incorrect!
Devs, please let me know if you see this and fix the issue in your otherwise incredible/fun/useful app, and I will add the 5th star posthaste :)
Have a Problem with Chet - Ear Training? Report Issue
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- If you are a Chet - Ear Training customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Chet - Ear Training.
