Contact SYNC GO

Contact SYNC GO Support


Company Name:

About: Developed exclusively for Strong Nation's instructor network, SYNC Go is an
all-in-one tool for music playlist creation. The app allows members to access
their monthly music and video content provided to them by Strong Nation.


 
  2026-03-23

SYNC GO Customer Service 💢

Hard-to-find customer service info can be a red flag. Is SYNC GO Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zumba® Fitness



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SYNC GO Website

Privacy Policy: https://strong.zumba.com/support/policy/privacy

Developer: Zumba Fitness, LLC





Can I trust SYNC GO app?

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3 Most reported problems 😔💔

4.4 out of 5

Why Premium?

2025-03-08

by Eaglegym

Why do I have to get a premium membership in order to use this? I don’t teach online classes, I don’t want to, so why should I need to pay for access to the music in the app that I already pay for? Every other style I teach (Zumba or otherwise) already comes with the regular release fees. Really disheartening

Only one request

2025-03-09

by Lindseyakalinz

I love this app so much. My only request is that I wish there was an easier way to make a flowing playlist for a STRONG30 class.

Amazing!!!!

2025-03-10

by MommyKarynf1977

I love that I can take my SYNC music & choreography with me without having to carry my tablet or laptop.
I also love that I have access to the RMS system on my phone. This will make my life so much easier. I've already prepped my playlist for class.

Being able to create the play list and having the videos available on the playlist is a big plus for me because whenever I forget the routine I can just take a quick glance at my phone. This will definitely improve my classes when I first try to incorporate new choreo.

Great job Strong By Zumba team!!!!!




Have a Problem with SYNC GO? Report Issue




Why should I report an Issue with SYNC GO?

  1. Pulling issues faced by users like you is a good way to draw attention of SYNC GO to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SYNC GO customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SYNC GO.


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