Mainstreet Credit Union Reviews

Mainstreet Credit Union Reviews

Published by on 2025-02-20

🏷️ About: Mainstreet Credit Union is your personal financial advocate. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.


       


Overall Customer Experience 😎


🤬 Negative experience
77.1%

😎 Positive experience
22.9%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,279 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- The new version of the app looks and feels modern.

- The mobile deposit app is easy to use.

- The new version is way better than the old and very easy to use.



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Old App

Let us use the old app again, instead of just blocking any use with a pop up. If you got hacked just say that before you get sued for a failure to disclose a data leak pertaining to our financial records, if not just let us use the old app.

Old app please!

The old app was better for me because it was simple and a lot easier to navigate for this Disabled Veteran.

Care more about honest customers!!

For someone whose been charged well over 1000 dollars in overdraft fees and I pay it all back and pay the 27.50 overdraft fee everytime, you would think I could qualify for a credit card but instead I’m denied and still expected to pay the fees for when I need the cash. Bank of America is better than this I’ve just been with mainstreet for over 15 years so I try to be loyal and thought it would be the best bank especially because it’s a credit union. Looking for alternate bank that will work with me after being loyal gor so many years. It’s upsetting!!!!

Can’t log in

No matter how many times I submit my proper information MainstreetCreditUnion says something is wrong with it and to try again later. MainstreetCreditUnion has been bugging for the past week and I haven’t been able to access my information all because there is something wrong with MainstreetCreditUnion itself.

Garbage

Not only is it garbage, it requires you to download more garbage.

Garbage.

Breaks Plaid

The method of two factor authentication is not compatible with the Plaid software.

Immediate transfers

You need to add Zelle so I can make bank transfers

Check deposits

The older version was way fewer clicks.

The old app was great. This one has a huge delay!

The transfers don’t show up instant like the used too. I hate this new app. Over drafted my account bc it doesn’t let you know you have to wait 5 min for money to show now. Bring the old one back!!!

A trash newer version.

I should have the option if I want to upgrade on anything I own. I do not like the set up at all. But it makes no sense to me that I was not given the option to keep what I had. Just like a phone, car, housing or whatever... I do not have to upgrade if I like something, but Mainstreet forces you to switch applications. Why not give the option, it makes no sense... and I get that you have to change with times but not to let me upgrade on my terms like any other application. I don’t get it and 100% don’t like it.

Not easy to use

This new app is confusing - and I can’t find how to log out!!!!

Hard to manage

Very difficult to do my online banking

Check deposit

All in all, it does what it says on the tin. However, why when depositing checks is there and after image larger than what’s in the viewfinder?

Huge improvement

My wife used to rag on how outdated the old app looked and felt to use. The new one brought MainstreetCreditUnion into the modern world. Hopefully they continue to support the growth of MainstreetCreditUnion.

Awesome

Love it 💥

New app

So much easier to use.

Mainstreet app - wonderful!

This latest app version is near perfect!
Fast, efficient, easy to use.

Nice update

I like the look and feel of the new app. Easy to use and find what I need.

I love it

The new version is way better than the old and very easy to use. Thank you Mainstreet!!!

Helpful

The mobile deposit app is easy to use.



Is Mainstreet Credit Union Safe? 🙏

Yes. Mainstreet Credit Union is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 3,279 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.8/5 . Justuseapp Safety Score for Mainstreet Credit Union Is 22.9/100.

Safety Analysis

89.0% of users say app is Safe 👍
89.0%

8.9% of users have Some Concerns ⚠️
8.9%

2.1% of users say app is Risky 🚨
2.1%


Is Mainstreet Credit Union Legit? 💯

Yes. Mainstreet Credit Union is legit, but not 100% legit to us. This conclusion was arrived at by running over 3,279 Mainstreet Credit Union User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Mainstreet Credit Union Is 22.9/100..

🔏 Privacy & Data Safety

Mainstreet Credit Union collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  • Data Not Linked to You:
    • Location

How was your experience with Mainstreet Credit Union? Post a Review




Features

It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances.

Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

Secure your account with a 4-digit passcode or biometric on supported devices.

Deposit checks in a snap by taking a picture of the front and back.

Mainstreet Credit Union is your personal financial advocate.

  Contact Support
Developer:
Mainstreet Credit Union

Contact e-Mail:

Website: