Are you having issues? Select the issue you are having below and provide feedback to Mercedes-Benz (USA/CA).
- Wait time between when command is sent and when car responds
- Poor connectivity when app is upgraded
- Unable to find information about check engine alert on the app or online log in
- Glitchy remote start function
After a dozen hours on phone, trips to MB Service center, no one is able to resolve, last hold time was 42 min before they hung up without speaking. Going to cancel my MB apps Mercedes ME, as i was full sub planning on keeping it. Joyous I chose the trial option instead of trusting MB and I am being thankful I did not get an extended warranty as given this experience, it would be burning cash to net nothing.
Never worked, 12 hours in 2 weeks on phone, no one knows anything, 1 hour holds on phone. Brought to dealer, said they fixed it by resetting vehicle, still doesn't work.
Issues with Mercedes me Connect remote start.....
Complete guide to troubleshoot Mercedes-Benz (USA/CA) app on iOS and Android devices. Solve all Mercedes-Benz (USA/CA) app problems, errors, connection issues, installation problems and crashes.
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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mercedes-Benz USA, LLC, developers of Mercedes-Benz (USA/CA).
E-Mail: mm.info@mbusa.com
Website: 🌍 Visit Mercedes me connect (USA) Website
Privacy Policy: https://www.mbusa.com/mercedes/policies/privacy_statement
Developer: Mercedes-Benz USA, LLC
68.18% Contact Match
Developer: Mercedes-Benz USA, LLC
E-Mail: mm.info@mbusa.com
Website: 🌍 Visit Mercedes me (USA) Website
NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate Mercedes me app. *Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect technology. For owners with model year 2019 or newer vehicles*, the Mercedes me connect app gives you access to your vehicle from anywhere. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock. With the Mercedes me connect app on your device, you have direct access to your vehicle at all times. Check with your dealer for details.