Company Name: Vitamin Packs, Inc.
About: Enrich your daily nutrition & evolve your habits, step by step, with a
personalized vitamin program, daily goal tracking and more. The path to wellness
can feel daunting.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
E-Mail: [email protected]
Website: 🌍 Visit Persona Nutrition Website
Privacy Policy: https://www.personanutrition.com/privacy-policy.cfm
Developer: Vitamin Packs
https://www.personanutrition.com/privacy-policy.cfm
by Super Annoyed Customer CMW
So I am a new customer. I am annoyed before I have even received my product. I downloaded the app made my purchase and now I can’t open the app. I insert my login credentials and it says doesn’t match records and when I click forgot password(which I actually haven’t forgotten)I enter my email and the screen never goes from that. How can this be when I most certainly have and email from this company saying my order is on the way and I can track it through the app!!!!
by Grouchy&Fluffy
Originally this app was great for managing your pack/subscription/tracking shipment but no more. With the massive update last year, it’s now bloated with things other apps do much better and all the things it originally did are difficult, hidden and/or nonexistent in the app. I routinely log into the web version to manage my account since this app is useless. Seriously considering deleting it unless significant changes are made.
by ThornyBeard
Previously, there was a massive delay with logging each day's supplement tracking. That seems to have been largely resolved, thankfully.
Now, however, if you select a day on the calendar to log your supplements, it locks up because on the main screen, the app tour pops up. This repeats every time you perform this action.
Further, the calendar won't update or move months. It's stuck on June, regardless of selecting the arrows to change the month.
Generally, I'm really starting to question the value of this program if they can't be bothered to have at least a barely functional app. Are the supplements themselves even any good, then?