Contact Nutritionix Track Support

by Modified Atkins Dieter

I’ve loved and used this app for months to share my food logs with my Nutritionist. It was very intuitive and easy to use. It was extremely time saving by suggesting foods based on the time of day and previous meals eaten.

Ever since the last app or iOS update came out my daily food logging has become extremely painful and slow. The old functionality of moving your most recently and most often logged food item even my recipes no longer rise to the top of choices.

I cannot even get the search function to find my recipes. I must now drill into recipes and log the dish from within the ingredient list. I am now continually having to scan the barcodes of items I’m trying to log. Even if it is something I eat everyday. That, or drill back in my history of meals on certain days and use the copy function to enter items on my current day. Please, please resolve this “bug”/ loss of functionality.

by Bobby T.

While this app is the easiest I've used in tracking my carb intake, its inability to save the correct time to Apple Health renders the app not just useless durring the day, but is highly problematic come midnight...

I have a series of other apps that share and pull data from Apple Health, one of which can make specific recommendations based off my carb intake & other data. Those recommendations are time dependent, meaning its recommendations will be different if I ate 30g carbs 2 hours ago vs. 10g carbs 1 hour ago vs. fasting.

This morning I had logged my breakfast in Nutritionix, and it wrote that I had consumed 40g to Apple Health...

When I went into my other app, it showed I hadn't eaten breakfast. After going into Apple Health, I saw Nutritionix had logged the carbs, but the time reflected 11:59 PM tonight (17 hours into the future). I quickly determined Nutritionix sets the time of all data it sends to Apple Health as 11:59 PM the current day.

The end result is all other apps that rely upon this data will not recognize any carb intake durring the day. What's worse is, come midnight, my other app will make recommendations believing I had consumed an entire days worth of carbs all at once.

I found that if I manually go into Apple Health, delete the carb entry made by Nutritionix [dated 11:59pm], then manually enter the exact same value with the curren time, my other apps work perfectly.

by Notuncajeff

It looks like it does just what I was looking for, allowing me to talk to it and tell it what I’m eating instead of making me type in stuff. But with a privacy policy that says that Nutritionix owns all my data and will resell it to anyone they choose, without any provisions for anonymization or any other privacy-preserving measures, it’s a non-starter.

And besides, it only works in portrait mode.

Here’s what I really want:
- maintains my privacy, selling only aggregated, anonymized data to advertisers. Per-user profiling doesn’t work, but if you must, own my profile yourself and don’t give out the raw data
- use face & fingerprint recognition for user authentication
- allow me to enter meal items by speech recognition
- allow me to scan UPC codes or Nutrition Facts blocks to obtain calorie values
- allow me to enter partial portion values and then do the math for me based on standard portion data
- provide reports filtered by time of day, so I can tell how much late-night snacking I’m doing
- provide for multi-device use, It looks like it does just what I want, allowing me to talk to it and tell it what I’m eating instead of making me type in stuff. But with a privacy policy that says that on my iPhone and iPad in landscape mode

I would pay for an app that did all this. I would pay even more for an ad-free, totally private version.