Contact Premise Support

by MrFrenchy1

This app on theory would be great except for every time you try to request your money the transaction fails and the error message reads NSF which is insufficient funds. So it’s like they are barely scraping by and don’t have the money they offer readily available but instead make you do a bunch of troubleshooting for no reason since your info is unchanged since the last successful transfer you did then all of a sudden it works and you changed nothing.. this is one of the worst apps I’ve come across for actually paying you.. yea you’ll get paid but not like they make it seem, it’ll take days after your initial request that will fail over and over until they decide to pay you... I wish I had 2 more hands so I could give them 4 thumbs down...

Update: I’ve tried to cash out again since this last time and it’s the same thing ... payment failed .. I’ve yet to receive a payment with no hassle it’s every time I try the payment fails and I’m told the system is down so I just expect it now

by Kakitadoug

I’ve been using crowdsourcing apps for almost as long as they’ve existed and my experience with Premise has been worse than all the others combined. They’re thieving scum who will suspend your account without telling you why — which leads me to believe that they will do it without any reason, just to avoid paying for work that you did in good faith. Coupled with the “payment platform” failures that they keep having, I just don’t see how you can trust them at all. Beware.

UPDATE Well, Premise reinstated my account. Just out of the blue, I’d given up trying to reason with them. Which actually makes their response to my review all the more ridiculous. First they insist I did something wrong, then they quietly admit I didn’t. No apology, no explanation. My opinion hasn’t really changed. This company is a dangerous mix of pure incompetence and dishonesty.

by Blayce25

I used to love this app as a single parent with three little girls and no help from their father with my job that don’t pay much and me having to be home for my kids and only work certain hours this helped me get the necessary things I needed I wasn’t able to buy after paying my bills and rent now I am not even able to make 5$ it only gives me q couple of things to do in price reporting the other things at certain stores to do is hours away from me I drove the other day waisted my little bit of gas money I had to live on for the week to find certain products and look for the bar codes and they didn’t have them items with the barcodes needed this I can’t do my milk 2% no more for price reporting nor the eggs Cream cheese Cheerios spaghetti Kraft Mac n cheese ect.