The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Windstream Communications
E-Mail: wincanhelp@windstream.com
Website: 🌍 Visit Go Kinetic Business Website
Privacy Policy: https://www.windstream.com/about/legal/Privacy-Policy
Developer: Windstream Communications
by Nedan80
When the MyWIN Business app is running it prevents the iPhone from going to sleep, thus draining the battery at an alarming rate. It also has bluetooth connectivity issues as it constantly drops and reconnects for iPhone regardless of the type of bluetooth device. The iPhone app rarely allows a phonecall to go through unless the App is open. Almost all users in my organization have gotten rid of the iPhone app and switched to a PC/Mac softphone. As a new customer in the past 60 days and working the Windstream support it doesnt give me much hope of it ever being fixed.
by DO NOT USE THEM!!
I will do my best to try and give even a quarter of the headache you have caused me. The absolute WORST company for their customers. I own a restaurant and we have been days without internet or phone service costing me THOUSANDS in revenue and it’s still not fixed. I understand accidents happen but I am still expected to pay for this lack of service!!??? This could cause my business to go under and there is no sense of urgency. Could possibly have it fixed in a week is what I was told. I wish there was a zero star option
by Rmj3182014
The app stays stuck on syncing data and I can’t login to my account. Go to the website and it takes you to the app. Uninstalled and reinstalled to no avail. If you don’t know your account number customer service is no help. Had to wait for the next bill to reach anyone to make a payment. Internet service is great but customer service and user friendliness is another.