Contact Scandy Pro Support
Company Name: Scandy Inc.
About: Capture 3D scans and 4D video from your mobile device
Headquarters: New Orleans, Louisiana, United States.
Scandy Pro Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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3 Most reported problems 😔💔
Not worth it!
by Pmperry
The iPhone has had lidar scanners in the camera system for years, but this app requires using the user facing camera, with no option to change it.
Also, paying for this every year is weak when you can guy a hardware scanner, not have these same limitations, and not have a recurring bill. If you could buy this outright and it had support for the cameras on the back of the iPhone Pro line, it might be worth it, but until then there are better option.
Good app / crap pricing
by Justin Moravetz
This app isn’t polished enough to warrant the pricing model (looses tracking pretty quickly on iPhone X). Also, there isn’t any cloud processing or anything to warrant the pricing model since its all handled by the local hardware.
Lastly, it says it works on iPad but it doesn’t. The app starts by asking you to press the button but there is no button to press on the iPad. Tested with the 2018 iPad Pro 12.9”.
Good design ideas are the haptic taps when it looses tracking.
The developers will tell you you don’t need cloud processing or networked connections but are charging with a model that acts like you are. You can get away with charging per-scan IF you are providing a service to each scan, but the developers are not. They expect you to pay for a subscription without providing anything on their end. This is a poor model and someone there knows it but is too stubborn to do anything about it. I imagine a competitive product is on the horizon that has their act together. Hell, maybe I’ll make it myself.
No improvements over several years
by Neretinus
The quality of the scans have always been trashy. I’ve been keeping this app on my iPhone from the model X through 13 pro, hoping for the miracle to come one day. But there have been no improvements to the scans output.
I do however use the app when I want to entertain someone - by scanning a face/object and then demonstrating the result. The deformed things that come out of the app will make any depression disappear.
That by itself can unlikely justify the $120 subscription price
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