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⚠️ Most reported problems ⚠️

Not working
45.9%

Crashes
16.2%

Something else
16.2%

Connection
10.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of InmateSales View Problems 😠👌🔥

• User friendliness needs improvement

• No “what to expect” page

• Video visitations not connecting even though the person is online and ready for the call

  6 Reported Issues: 😵🆘🛟🚨📢

Cecilia E Hoffmann
2024-06-07

It still says I'm not approved to visit my boyfriend

Amos
2024-03-24

Keeps saying cancel ed on my viset cant get it of

Lila Lange
2023-12-02

Inmate sales view does not have the option to turn camera and microphone access on.

Bernie
2023-03-25

When logged in from another device pops up what does it mean

Sarah Bender
2022-07-09

I’ve downloaded and deleted the app several times and every time I open the app there’s a spinning circle and I can’t do anything

Amy Darrough
2022-06-25

Every time I use either of my debit cards it will not take the payment and it tells me that something went horribly wrong

Showing 1-6 of 6

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Common InmateSales View Problems & Solutions. Troubleshooting Guide

     


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About this app

The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities.  You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker.  Please contact the facility for policies and procedures for video sessions that may apply to you.  Approval for your video sessions may be required by the incarceration facility.  Not all facilities support video sessions.  For help, please visit or call our help line at 1-866-340-7879.  Additional functionality will be added to InmateSalesView in the future.