Are you having issues? Select the issue you are having below and provide feedback to InmateSales View.
• User friendliness needs improvement
• No “what to expect” page
• Video visitations not connecting even though the person is online and ready for the call
It still says I'm not approved to visit my boyfriend
Keeps saying cancel ed on my viset cant get it of
Inmate sales view does not have the option to turn camera and microphone access on.
When logged in from another device pops up what does it mean
I’ve downloaded and deleted the app several times and every time I open the app there’s a spinning circle and I can’t do anything
Every time I use either of my debit cards it will not take the payment and it tells me that something went horribly wrong
Complete guide to troubleshoot InmateSales View app on iOS and Android devices. Solve all InmateSales View app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Combined Public Communications, developers of InmateSales View.
The InmateSales View mobile app allows you to place video sessions to incarcerated individuals at certain facilities. You can place and receive video calls from wherever you have high speed internet using your device’s microphone and speaker. Please contact the facility for policies and procedures for video sessions that may apply to you. Approval for your video sessions may be required by the incarceration facility. Not all facilities support video sessions. For help, please visit or call our help line at 1-866-340-7879. Additional functionality will be added to InmateSalesView in the future.