Tin Drum - Rewards & Ordering Reviews

Tin Drum Reviews

Published by on 2024-06-14

🏷️ About: Tin Drum Asian Kitchen Loyalty and Ordering App Elevate your dining experience with the Tin Drum Asian Kitchen loyalty and ordering app! Order your favorite dishes directly from your phone or computer and earn Degrees (points) with every purchase. Features • Easy App Ordering: With our best prices on delivery, take-out, and catering • Location Finder: Locate nearby Tin Drum restaurants • Order Tracking: Keep track of yo.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 61 combined software reviews.

Is Tin Drum Safe?
Tin Drum - Rewards & Ordering does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Tin Drum Legit?
Tin Drum - Rewards & Ordering does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

1.8 out of 5
Updated App Borderline Unusable

I like the food at Tin Drum, and I used to order multiple tines a week—the new app update is one of the worst updates I’ve ever seen. It’s slow, clunky, and forces me to open an out-of-app web browser that loads at the pace of a dying snail to even look at the menu or order.

The rewards you “redeem” never actually show up on the checkout page in the browser, meaning you’ll begin to place an order, spend 10 minutes navigating the new digital labyrinth, and then realize the points won’t apply (for no discernible reason). I’ve contacted support for issues before and gotten no reply.

I’ve lost count of the times I’ve opened TinDrum to try to order only to give up and just order from the place next door. This genuinely might be the last straw for me.

New update destroyed the app

Your new update made TinDrum literally unusable. It slows down to the point it looks like it’s going to crash. The “order” section now opens up a web browser which directs you to the company website and then prompts you to open TinDrum to order. Spoiler: TinDrum is ALREADY open. Why change things when they were working fine before? You guys are going to lose money from me. I used to order multiple times a week from here. No longer going to do so since I can order ahead anymore.

New App Is GARBAGE

The food is great, TinDrum used to be great.

The update is quite possibly the worst downgrade in customer experience I’ve ever seen.

New Update Is Insufferable

The new update is a complete downgrade in almost every sense. UI is now complicated and honestly unusable.

App for 1900s

Fire your software dev team. Even a five-year-old can design apps these days. So bad I can’t even write this review any further.

Hate the update

I still don’t understand why a company would take a perfectly good app and ruin it😭

Not good

The new app is trash, might as well order in the browser since it opens up an embedded browser window anyway.

Why change?

It used to be fantastic. Used it all the time. Everything is different now and it’s much less user friendly.

Bad app update

New app update is slow and experience is not friendly . Also ordering open up on new browser which ask to open app again , while app is already open !

Credit Card Required

I downloaded TinDrum and went to place my first order when I realized it requires you to store your credit card number. It should not be required that you leave your credit card number on file with them.

App is Unusable now

The last app worked great. It was perfect. You could save your orders, use your rewards, and it was relatively simple to use. The new update (which changed everything) is not useable. You can’t use your rewards unless you go in store (what’s the purpose then?) and you can’t order on TinDrum . It takes you to the website to order.

New app does not work

TinDrum before the latest update was clunky yes but serviceable. Now it’s a fight to pick just your location. Reward points doesn’t work, or they removed all of mine and TinDrum just says I have points still. Honestly you’re better off ordering in store or through the web instead of TinDrum since that’s what TinDrum does at the end of the day.

App makeover is terrible!

The older version of wasn’t perfect but it was serviceable and user-fruendly. This new makeover/latesr version is considerably worse though. It’s clunky and ordering just leads you to an in-app browser, which prompts you to open TinDrum . However, you’re already in TinDrum .

Rather just go to the restaurant and order or just order from a different restaurant. It’s the latter more often than not.

Can’t find my membership even though I added my phone number on the old app

I received an email to add my phone number to the Tin Drum app, and I DID but now I’m trying to log into my new account and it said it couldn’t find my account. When I try to make a new one it says my account already exists. So I can’t make a new account and I also can’t access my old one. I reached out twice and they never got back to me. Great since I’m losing my 1000 degree reward tomorrow.

Why did you update this to trash?

This used to work amazing! It wouldn’t let me use my rewards until I updated TinDrum unless I went into the store to redeem. I updated TinDrum now it’s trying to have me open Safari to continue (which hello, what’s the point of an app when it takes you to a browser 🙄) and when I open Safari, it says you have TinDrum downloaded open TinDrum (!) and now that I have the new update, the rewards have disappeared and my free entree is expiring soon. This is a fail.

Unusable App

Can’t order… can’t redeem rewards…. waste of time

Good with flaws

Good app and good responsive support. But there are times that an order’s barcode will not be recognized by TinDrum . Apparently it is an issue outside control of TinDrum and Tin Drum. Would be nice if it could be fixed soon so we have a reliable, consistent user experience.

Great app

It is easy to use and manage! Quick order and rewards!

Food

It is pretty good kind of confusing but you gets lots of free stuff and I’m a broke high school student so why not

App works exactly like it should

TinDrum works exactly like I would expect. You can easily earn Heat and if you miss scanning at the register, it only takes a second to scan the barcode on your receipt



Is Tin Drum Safe? 🙏

Tin Drum - Rewards & Ordering does not appear safe based on available data. JustUseApp Safety Score for Tin Drum is 0/100.
This assessment is based on our NLP analysis of 61 user reviews. Combined with the app store average rating of 1.8/5.

Safety Analysis

72% of users say app is risky 🚨
72%

20% of users say app is safe 👍
20%

8% of users have some concerns ⚠️
8%


Is Tin Drum Legit? 💯

Tin Drum - Rewards & Ordering does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Tin Drum is 0/100 .
This conclusion is based on analysis of 61 user reviews.

🔏 Privacy & Data Safety

Tin Drum collected the following data from you:

  • Data Linked to You:
    • Contact Info
  • Data Not Linked to You:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with Tin Drum - Rewards & Ordering? Post a Review




Features

Elevate your dining experience with the Tin Drum Asian Kitchen loyalty and ordering app! Order your favorite dishes directly from your phone or computer and earn Degrees (points) with every purchase.

• Loyalty Tiers: Earn more Degrees per dollar by reaching higher loyalty tiers annually.

• Redeem Degrees: Use Degrees in the Degree Store for free menu items and $ discounts off checks.

• Earn Rewards: Collect Degrees (points) for every dollar spent.

Enjoy delicious Asian cuisine while earning points for free meals and exclusive discounts.

  Contact Support
Developer:
TIN DRUM ASIA CAFE