Contact Tin Drum Support
Company Name: TIN DRUM ASIA CAFE
About: Tin Drum Asian Kitchen Loyalty and Ordering App
Elevate your dining experience
with the Tin Drum Asian Kitchen loyalty and ordering app! Order your favorite
dishes directly from your phone or computer and earn Degrees (points) with every
purchase.
Features
• Easy App Ordering: With our best prices on delivery,
take-out, and catering
• Location Finder: Locate nearby Tin Drum restaurants
• Order Tracking: Keep track of yo.
Tin Drum Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Tin Drum Website
Privacy Policy: https://tindrumasiankitchen.com/privacy-policy/
Developer: Tin Drum Asian Kitchen
3 Most reported problems 😔💔
Updated App Borderline Unusable
by Sjvest6
I like the food at Tin Drum, and I used to order multiple tines a week—the new app update is one of the worst updates I’ve ever seen. It’s slow, clunky, and forces me to open an out-of-app web browser that loads at the pace of a dying snail to even look at the menu or order.
The rewards you “redeem” never actually show up on the checkout page in the browser, meaning you’ll begin to place an order, spend 10 minutes navigating the new digital labyrinth, and then realize the points won’t apply (for no discernible reason). I’ve contacted support for issues before and gotten no reply.
I’ve lost count of the times I’ve opened the app to try to order only to give up and just order from the place next door. This genuinely might be the last straw for me.
New update destroyed the app
by RandomPerson19
Your new update made this app literally unusable. It slows down to the point it looks like it’s going to crash. The “order” section now opens up a web browser which directs you to the company website and then prompts you to open the app to order. Spoiler: the app is ALREADY open. Why change things when they were working fine before? You guys are going to lose money from me. I used to order multiple times a week from here. No longer going to do so since I can order ahead anymore.
Why did you update this to trash?
by BlkMba
This used to work amazing! It wouldn’t let me use my rewards until I updated the app unless I went into the store to redeem. I updated the app now it’s trying to have me open Safari to continue (which hello, what’s the point of an app when it takes you to a browser 🙄) and when I open Safari, it says you have the app downloaded open the app (!) and now that I have the new update, the rewards have disappeared and my free entree is expiring soon. This is a fail.
Have a Problem with Tin Drum - Rewards & Ordering? Report Issue
Why should I report an Issue with Tin Drum - Rewards & Ordering?
- Pulling issues faced by users like you is a good way to draw attention of Tin Drum - Rewards & Ordering to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Tin Drum - Rewards & Ordering customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Tin Drum - Rewards & Ordering.
