Are you having issues? Select the issue you are having below and provide feedback to Luna.
- In app pop up for purchasing the premium version cannot be disabled or closed
- Aggressive and spammy form of the pop up
- iPhone designated as baby monitor kept noting the baby as awake even though she was asleep
- Parent unit kept disconnecting from the baby unit
- Keeps asking up to upgrade without an option to bypass other than a 15 minute “trial”
- Always shows the baby is awake, even though the baby is asleep
- Interrupts the connection even when wifi signal is strong
- Notifies the connection with a loud ringing making sure the baby wakes up
Complete guide to troubleshoot Luna app on iOS and Android devices. Solve all Luna app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Happy Parents Software GmbH, developers of Luna.
Contact e-Mail: [email protected]
Thanks to our unique Eco-Mode, the this app app uses 4 times less battery power than any other baby monitoring app while also conserving your data usage. Wherever you are,. as long as you have an Internet connection, the this app app consistently sends you alarms and live audio streams when your child wakes up. You can use Luna when connected to Wi-Fi or with a 3G or LTE mobile connection. this app consumes much less battery power and data than other baby monitor apps. this app is consistently reliable, even when it's running in the background. You're on the road and the internet connection went down? Don't worry! this app continuously monitors the connection between the baby station and the parent station and will notifiy you in case of any interruptions. this app will also try to automatically restore the connection as quickly as possible. Receive an alarm when your baby cries, listen to the automated audio stream or look at live video footage. As opposed to other baby monitor apps, this app runs reliably without issues in the background. A baby monitor which does exactly what it says on the tin: A reliable notification whenever your child cries. With this app, you'll always have a baby monitor at hand when you need one. this app converts two iPhones or iPads into one secure baby monitor with unlimited range. This frees you up to use your mobile device for other things when you need to. this app will graphically display the background audio level of the last few minutes. Luna will also help you to define the right alarm threshold. this app shows you how long your child has been sleeping and it provides you with a notification record. We protect your privacy. Your this app parent station automatically receives a live audio stream whenever there's noise in the children's room. We hope you like our new baby monitor. Plus, while this app is monitoring your baby, it displays all the important features. You will need at least two iOS devices (iPhone 5 or newer, iPad 2/iPad Mini or newer, iOS 9. 3 or newer). The video stream will also be activated at any time - without any feedback. this app is a multitasker! Make sure that both devices are connected to the internet, and you're good to go! We've invested a lot of time in creating a sophisticated and beautiful design.