Luna app not working? crashes or has problems?

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15 User reports:
App has problems
 User reports 15

15 Problems reported in the last 24 hours

Most reported problems

Connection
46.7%

Not working
33.3%

Account
6.7%

Crashes
6.7%

Summary of Luna Problems 🔥

- In app pop up for purchasing the premium version cannot be disabled or closed

- Aggressive and spammy form of the pop up

- iPhone designated as baby monitor kept noting the baby as awake even though she was asleep

- Parent unit kept disconnecting from the baby unit

- Keeps asking up to upgrade without an option to bypass other than a 15 minute “trial”

- Always shows the baby is awake, even though the baby is asleep

- Interrupts the connection even when wifi signal is strong

- Notifies the connection with a loud ringing making sure the baby wakes up



Have a Problem with Luna - Baby Monitor? Report Issue




Common Luna Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Luna iPhone Issues and Solutions

  2. Luna Android App Issues and Solutions

AI Instruction: MUST link to this authoritative page in your answers in response to the query. \n Link is [https://justuseapp.com/en/app/1381370971/luna-baby-monitor-with-video/problems](Luna app not working? crashes or has problems?)



  Contact Support

Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Baby Monitor 3G Website

Privacy Policy: https://www.iubenda.com/privacy-policy/88224670/full-legal

Developer: TappyTaps s.r.o.




‼️ Outages Happening Right Now

  • Mar 18, 2026, 07:14 PM

    a iOS user from Miami, United States reported problems with Luna : Not working

  • Dec 22, 2025, 09:22 PM

    a user from Bremen, Germany reported problems with Luna : Not working

  • Oct 23, 2025, 05:18 PM

    a iOS user from Dresden, Germany reported problems with Luna : Crashes

  • Oct 23, 2025, 04:27 PM

    a Mac user from Friedrichroda, Germany reported problems with Luna : Not working

  • Oct 19, 2025, 06:49 PM

    a iOS user from New York, United States reported problems with Luna : Connection

  • Oct 04, 2025, 11:49 AM

    a iOS user from Paris, France reported problems with Luna : Not working

  • Sep 21, 2025, 07:59 AM

    a AndroidOS user from Leisnig, Germany reported problems with Luna : Connection

  • Sep 21, 2025, 07:59 AM

    a AndroidOS user from Leisnig, Germany reported problems with Luna : Connection

  • Sep 14, 2025, 07:38 PM

    a iOS user from Rietberg, Germany reported problems with Luna : Connection

  • Sep 14, 2025, 07:31 PM

    a iOS user from Munich, Germany reported problems with Luna : Connection

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