Contact Luna Support
Company Name: Happy Parents Software GmbH
About: With Luna, you'll always have a baby monitor at hand when you need one. Luna
converts two iPhones or iPads into one secure baby monitor with unlimited range.
Luna Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Luna - Baby Monitor. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Luna - Baby Monitor. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
Hard to Connect
by Knespiritu
Husband and I were on vacay with our newborn and two littles and downloaded this as an interim baby monitor on both our iPhones. Once downloaded, the iPhone designated as baby monitor kept noting the baby as awake even though she was asleep. Possibly was picking up the sound machine as crying? But we couldn’t get it to switch to “asleep” at all. Also, might have been the wifi at the rental, but the parent unit kept disconnecting from the baby unit and we would receive a notification for each disconnection. Lastly, it kept asking up to upgrade without an option to bypass other than a 15 minute “trial.” So it would seem that the app is not functional whatsoever without purchasing the “premium” option. Would seem more practical to just list the app at the purchase price of the premium membership so it would not be the hassle of trying to use the app without success. Overall, couldn’t use the app for our stay and off to search for a better option!
Keeps Interrupting and waking baby up
by SonSenseiSebs
I purchased the Premium version to get the "most" out of the app but.. It always shows the baby is awake, even though the baby is asleep, with 0 movement and 0 noise. I've yet to see " baby is asleep" sign of the app. It also keeps interrupting the connection even tho I'm 5 ft away in another room & the Wifi signal is Strong, I have to constantly keep going back and forth to end the session and start over with connection. And every time I reconnect it notifies the connection with a loud ringing making sure the baby Wales up. I'm tired of trying to make it work, Will be canceling subscription and deleting then seeking another form of Monitor..
Trash
by Mcnicknamewizard17839969
This app is trash. Connectivity is poor, even though my WiFi is always perfect. Video monitoring has to be enabled on the baby station which means if I wanted to watch video I’d have to walk back into my
Kid’s room in order to turn on the video, which is stupid because at that point I’ll just look at her while I’m in there. The lag is like 5 seconds so by the time the app tells me she’s awake I can already hear her crying. Very poor and dissatisfied with the fact that it also forces you to pay for it without telling you when you download.
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