Contact Outdoor AL Support

Can’t fill out survey through app so auto renew of fishing license will work. When renewing fishing license when presented the license it is in a frame in the app where so you cannot save it or print it from your iPhone Safari browser. You cannot access a copy of your fishing license that is acceptable for a game warden from the app. The auto renew license feature has a bug where it will never auto renew your license. Contacted support and they were not helpful or cared in the least bit. The state of Alabama should find another provider for this service.

I purchased a hunting/fishing license almost a month ago and it still hasn’t shown up on this app. Around two weeks ago, I emailed support and they stated that it was because the license was still being confirmed by DCNR. I get if it takes a week or two, but it’s been almost a month with no change and I’m not convinced that this is solely due to waiting for confirmation. The fact that something this simple can’t be handled correctly looks very bad for everyone involved.

I don’t care for this app. It fails all the time when you try to login and access your license information. The old license allowed you to download a copy to Apple wallet and that was great because you could put all your family members license on one device. This app doesn’t allow that without logging out and in. It relies too much on internet access for login and when your on the water or wood you don’t always have great access. I wish the state would revise the entire app.