Contact MyOutdoorTV Support

by Adam Sheppard

I was an early adopter of this app and their subscription. I’ve been holding onto hopes that it would get better for years now. It has improved, but slowly and not remotely up to date with what a user should experience in an any app.

UI is clunky, glitchy, and sometimes things just plain don’t work. The exit “X” might not be there and you may be stuck in a show. You may download content the day of your flight, and then once in airplane mode, you’ll be unable to view it with an error message saying you haven’t logged in in 30 days so they need to verify via logging in. I travel constantly and would estimate that this happens 75% of the time.

For a long time I thought it was my older phone causing the issues but after upgrading realized it’s simply a bad app that if it wasn’t for the incredible content I would’ve ditched it long ago.

I’m sure the individuals behind it are great at their jobs and nothing against them, however I would strongly suggest re-allocating the phenomenal amount of money spent in marketing this service to developing an easily usable, reliable, and proper app that serves the customers you already have.

I have cancelled my subscription, today.

by X8lopez8x

They are super slow to upload new content months after new episodes are on tv. I mainly got this to view offline content every download will not play. With no connection it just says label. Once I have a connection all the text that says label changes to the downloaded episode. Update - emailed support as they asked. No reply tried to download shows today. They download but as soon as my iPad is in airplane mode the icon changes from the show to just the word label again. Letting my subscription expire the whole point of having this app was to download and be able to watch them in airplane mode on flights.

by Vote For Donnelly

Love the shows and quantity but the performance of the app and even the website is terrible. The app feels cheap and not up to the standards of even basic apps these days. The app crashes constantly. Using with chromecast requires constantly disconnecting and reconnecting to watch the next episode. I also cannot chromecast downloaded episodes to avoid buffering or crashes. The app should easily be able to let you continue watching from where you left off. Not only does it not show you where you left off but it defaults to the most recent season. Why wouldn’t your watchlist and favorites be the first thing you see? Instead it is the networks shows they are pushing. I shouldn’t have to navigate through multiple menus every time I want to watch a show. The website also seems to almost slow to a halt during peak hours which means for all those $10 fee’s they aren’t using enough servers. The website also consistently crashes or has a network error despite my internet working fine. For this type of monthly fee the app and website should be flawless. I really expected much more for the premium price.