MPP app not working? crashes or has problems?

MPP Status

Last Updated on 2024-10-17 by FANTALEAGUE

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218 User reports:
App has problems

User reports 218

⚠️ Most reported problems ⚠️

Not working

58.7%

25.7%

Crashes

7.3%

Screen

3.7%

problems reported in the last 24 hours

24 hour clock ⏰

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Common MPP Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MPP app on iOS and Android devices. Solve all MPP app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MPP iPhone Issues and Solutions

MPP iOS app crashes, not working, errors
MPP iOS app network issues
MPP on iOS has black/white screen

MPP Android App Issues and Solutions

MPP has errors/crashing/not working
MPP server network connectivity issues
MPP has black screen

MPP iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MPP app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MPP app crashes or not working on Iphone (iOS):

Close and restart the MPP app on iPhone
Update MPP app to the Latest Version for iOS
Uninstall and reinstall MPP iPhone app
Update your iPhone to the latest iOS version

Fix MPP on iPhone unable to connect to server/internet connection issues::

To resolve MPP network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MPP black/white screen (blank screen) on iPhone:

Follow the MPP iOS app troubleshooting guide Here →

MPP Android App Issues and Solutions

Fix MPP not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MPP app issues:

Force Stop the MPP App
1. On android, goto "Settings" » click MPP app. » click "Force Stop".

Update MPP to the latest version on PlayStore

Clear MPP App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MPP app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MPP.

Fix MPP unable to contact server/ MPP internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MPP » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MPP » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MPP on android.

Solve MPP black/white screens issue on Android:

Follow the MPP android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at FANTALEAGUE, developers of MPP.