AuthentiCare 2.0 app not working? crashes or has problems?

AuthentiCare 2.0 Status
I have a problem with AuthentiCare 2.0

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2 User reports:
App has problems
 User reports 2

⚠️ Most reported problems ⚠️
Something else
75.0%

Crashes
12.5%

Not working
12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of AuthentiCare 2.0 Problems 🔥

- Can't download care plans on the app

- No way to put on the task, member not home

- A few times I couldn’t clock in

- Password expires and can't create another

- 5 star ratings are fake

- Facsist nature is nurtured by incompetence

- Makes trouble for low wage care givers and the people they care for

📋 6 Reported Issues:

A
Amy Simmerman 2023-08-28

I am having problems clocking in I am putting in my right information

E
Elijah Smith 2023-07-29

I'm a care provider I'm locked out of my account 6464152920 I'd 28609592

C
Crystal Whitehawk 2023-06-29

Multi problems..Say no such client at this location..Say can sign in no location..other issues works one day not next..or works to click in then say no client toclock out..really I had this app for 2 plus years to this last couple months work ok..but its worst no..support broker can't help..wow

K
Kayla Outt 2022-12-05

My ID isn’t working my ID number is 86722

⚠️ Troubleshoot | Report Issue ⚠️
D
Deborah Johnson 2022-08-10

Morning...I've lost all my time records for all of July and so far on July...last time this happened I was able to talk to customer service and they gave me the daily in and out times over the phone. If u can email it to me that would be great. If not..u can reach me at 7068364823. Thank you for your help and patience.

G
Gloria Bies 2022-05-28

There is an error with the AuthentiCare 2.0 how do I fix the Problem. Sometimes it says I am locked out.

Showing 1-6 of 6 reported issues:

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Common AuthentiCare 2.0 Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. AuthentiCare 2.0 iPhone Issues and Solutions

  2. AuthentiCare 2.0 Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: AuthentiCare.Support@firstdata.com

Website: 🌍 Visit AuthentiCare 2.0 Website

Privacy Policy: https://www.authenticare.com/scdhhs/privacy.html

Developer: First Data Government Solutions




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