AuthentiCare 2.0 Status
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problems reported in the last 24 hours
Summary of AuthentiCare 2.0 Problems 😠👌🔥
- Can't download care plans on the app
- No way to put on the task, member not home
- A few times I couldn’t clock in
- Password expires and can't create another
- 5 star ratings are fake
- Facsist nature is nurtured by incompetence
- Makes trouble for low wage care givers and the people they care for
6 Reported Issues: 😵🆘🛟🚨📢
I am having problems clocking in I am putting in my right information
I'm a care provider I'm locked out of my account 6464152920 I'd 28609592
Multi problems..Say no such client at this location..Say can sign in no location..other issues works one day not next..or works to click in then say no client toclock out..really I had this app for 2 plus years to this last couple months work ok..but its worst no..support broker can't help..wow
My ID isn’t working my ID number is 86722
Morning...I've lost all my time records for all of July and so far on July...last time this happened I was able to talk to customer service and they gave me the daily in and out times over the phone. If u can email it to me that would be great. If not..u can reach me at 7068364823. Thank you for your help and patience.
There is an error with the AuthentiCare 2.0 how do I fix the Problem. Sometimes it says I am locked out.
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Common AuthentiCare 2.0 Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot AuthentiCare 2.0 app on iOS and Android devices. Solve all AuthentiCare 2.0 app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at First Data Government Solutions, developers of AuthentiCare 2.0.
Our comprehensive solutions allow providers visibility and real-time monitoring of activities from initial service authorization to receipt of payment. · Verifies worker’s identity, location, service time, type of service and recipient of service. · Uses two factor authentication (device ID and user login with strong password) for user security. · Provides full encryption of data at rest and in transit for HIPAA compliance. · Has worker-specific appointment calendar with address information for scheduled visits. · Searches for nearby authorized recipients of care for unscheduled visits. · Supports GPS service validation and provides an option for visit verification in homes that are outside of 4G or wifi coverage. · Frontier mode allows for operation up to 7 days without having data service to synch the device. · Automates medical claim creation based on worker visit information. AuthentiCare® offers one of the nation’s preferred solutions for electronic visit verification (EVV). AuthentiCare is a HIPAA-compliant EVV solution designed to seamlessly integrate agency administrative functions with provider home healthcare management. Submission for payment upon Provider approval. · Provides an effective means to collect and manage information from workers to ensure that recipients receive appropriate pre-authorized care.
