ProtectVPN Status

Published by Appsterra on 2024-06-23

FREE LOCATIONS and 7-DAY FREE TRIAL Did you know that we have locations where
you can try our app for free? Additionally, you can start your 7-day free trial
subscription and begin using all our premium servers. SUPER FAST
SERVERS Secure your connection with our super-fast servers, which we offer with
unlimited usage at all locations where we provide connection services.

I have a problem with ProtectVPN

Are you having issues? Select the issue you are having below and provide feedback to ProtectVPN.

Fix my App Errors »»

User reports:
No current problems

User reports 0

problems reported in the last 24 hours

24 hour clock

Most reported problems

Reported Issues: 0 Comments

No reports yet! Be the first to report an issue.

Have a Problem with ProtectVPN - Fast & Safe? Report Issue

Common ProtectVPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ProtectVPN app on iOS and Android devices. Solve all ProtectVPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ProtectVPN iPhone Issues and Solutions

ProtectVPN iOS app crashes, not working, errors
ProtectVPN iOS app network issues
ProtectVPN on iOS has black/white screen

ProtectVPN Android App Issues and Solutions

ProtectVPN has errors/crashing/not working
ProtectVPN server network connectivity issues
ProtectVPN has black screen

ProtectVPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ProtectVPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ProtectVPN app crashes or not working on Iphone (iOS):

Close and restart the ProtectVPN app on iPhone
Update ProtectVPN app to the Latest Version for iOS
Uninstall and reinstall ProtectVPN iPhone app
Update your iPhone to the latest iOS version

Fix ProtectVPN on iPhone unable to connect to server/internet connection issues::

To resolve ProtectVPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ProtectVPN black/white screen (blank screen) on iPhone:

Follow the ProtectVPN iOS app troubleshooting guide Here →

ProtectVPN Android App Issues and Solutions

Fix ProtectVPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ProtectVPN app issues:

Force Stop the ProtectVPN App
1. On android, goto "Settings" » click ProtectVPN app. » click "Force Stop".

Update ProtectVPN to the latest version on PlayStore

Clear ProtectVPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ProtectVPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ProtectVPN.

Fix ProtectVPN unable to contact server/ ProtectVPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ProtectVPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ProtectVPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ProtectVPN on android.

Solve ProtectVPN black/white screens issue on Android:

Follow the ProtectVPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Appsterra, developers of ProtectVPN.

Verified email

Contact e-Mail: [email protected]

35.29% Contact Match

Developer: Jasper Developer - разработка приложений

E-Mail: [email protected]

Website: Visit ProtectVPN Website

70% Contact Match

Developer: Proton AG

E-Mail: [email protected]

Website: Visit Proton AG Website

About this app

Secure your connection with our super-fast servers, which we offer with unlimited usage at all locations where we provide connection services. Additionally, you can start your 7-day free trial subscription and begin using all our premium servers. We keep your IP address and location confidential while you enjoy browsing the internet, encrypting your connection end-to-end. Even with all these security protocols in place, we do not log any of our users' connection history. We use the most up-to-date VPN protocols developed for us on our servers, prioritizing security and privacy. You can get support at any time of the day through the live support section in our app menu. Did you know that we have locations where you can try our app for free? You will experience the most exclusive VPN experience. We are confident in this matter! Remember, customer satisfaction is our top priority.