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Company Name: devolo AG
About: CUJO is an AI platform offering SaaS solutions to telecom operators and gateway manufacturers.
Headquarters: El Segundo, California, United States.
Home Network Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: android-dp@devolo.de
Website: 🌍 Visit Home Network Website
Privacy Policy: https://www.devolo.global/home-network-app/data-privacy
Developer: devolo AG
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3 Most reported problems 😔💔
Needs location for almost everything
by Danielg88
This app wants to know your location even thought it doesn’t make sense to know that information. Only useful to get the IP of your devices and then connect directly to them with that IP.
Gdpr incompliant and can’t find existing products
by Long Time Devolo User
The explanation for having to share your location while using the app is useless. Even the app can’t find any of the different older prods like 550 and 1200. Please reinstate and support the Devolo cockpit again.
Now Broken
by Msgetf
Even with the latest update, the app doesn’t work on my iPad. Asks for permissions, which are set, and stays on that screen.
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- Pulling issues faced by users like you is a good way to draw attention of Home Network to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Home Network customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Home Network.
