Contact RIDE Support
Company Name: Hybrid Designs plc
About: RIDE is the biggest taxi booking platform in Ethiopia & Djibouti. We operate in
Addis Ababa.
RIDE Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hybrid Designs plc
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit RIDE Website
Privacy Policy: https://drive.google.com/file/d/1m2MBpflsudb_Yph0G3te6XEOFVgGhkd-/view
Developer: Hybrid Designs PLC
Privacy & Terms:
Can I trust RIDE app?
Protect your data and wallet. We investigate the developer's website (Hybriddesignsplc.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Be Aware!
by Silasie
Know these things before you use their Service. I use Ride at least 5-6 times a day. When it works out, it works out, but if it doesn’t, it will leave you to wonder who these people are, and you will be left stranded.
Drivers at times accept a job knowing they can’t show up on time. If you cancel, the same driver will accept your request again while you want another driver, and if you cancel again, your account will be suspended.
If you call in their line, female representatives always show attitude and act like you called to talk with them. Very bizarre and unprofessional.
No accountability when it comes to solve any issues about rides and with drivers.
No way to avoid certain drivers you didn’t feel comfortable with after you took them ones.
I would say more than half of the drivers don’t know how to use the GPS, their own app or willing to follow instruction so know where you are going.
They ask you to call them after 5 min if a driver does not call you knowing you called few times to book a ride.
a lot of good drivers (hence the on Star)
Don’t roll out a service if it doesn’t work
by Limagirl
Extremely disappointing. I used the app several times but it is now stuck on the page of last use. I downloaded the app again and still doesn’t work, only showing the page of last use. I tried to call the company and it said all operators are busy and hung up on me without the option to wait online to speak with someone. I called once again and they said they are sending someone and sent no one. Very unprofessional, if a service is this useless, then RIDE shouldn’t be offering their services.
Horrible app
by Gthefella
App was good. Ever since the update, I’m stuck with the “no internet connection,” at the bottom of the screen on both 3G and WiFi. When you call the call center, it takes hours before getting someone on the phone. Most of the time, the drivers don’t use the app to find your location, but rather call you to describe where you’re at. Best bet to keep you from getting frustrated is, get a blue taxi and save yourself the headache of getting aggravated with this app. Saving a few birrs isn’t worth it in my opinion 🤷🏾♂️🤷🏾♂️🤷🏾♂️
Have a Problem with RIDE: Ethiopia & Djibouti? Report Issue
Why should I report an Issue with RIDE: Ethiopia & Djibouti?
- Pulling issues faced by users like you is a good way to draw attention of RIDE: Ethiopia & Djibouti to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RIDE: Ethiopia & Djibouti customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RIDE: Ethiopia & Djibouti.
