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Company Name:

About: Being coordinated with intelligent hardware of desks, “AiDesk” is able to
control the up & down of the desks, as well as setting memory height for common
use. In the meanwhile, it can set sedentary reminder, and calculate calorie
consumption, in order to satisfy the new requirement of intelligent office.


 
  2026-04-03

AiDesk Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Zhejiang Jiecang Linear Motion Technology Co.,Ltd.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit AiDesk Website

Privacy Policy: http://www.jiecang.com

Developer: Zhejiang Jiecang Linear Motion Technology Co.,Ltd





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3 Most reported problems 😔💔

2.2 out of 5

Controls don’t work

2025-03-08

by StockOption

The App will connect to the desk and show my current height, but none of the App controls are responsive.

Also the English translation in the App is pretty awful

Bluetooth

2025-03-09

by Trellcon 2.0

The app keeps saying allow Bluetooth connection. When I allow it, the app freezes.

does not function

2025-03-10

by Eyecrusher

First desk came without a motor, so it was not accepted, second desk came without a switch and we were told that one would be able to function the table with the app, so we accepted delivery. The app doesn’t seem to connect to the QR code nor proximity, even though we do see it available on bluetooth.




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AiDesk customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AiDesk.


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