San Mateo County Libraries Reviews

San Mateo County Libraries Reviews

Published by on 2025-11-20

🏷️ About: The San Mateo County Libraries app is your connection to the library's services from your mobile device. Check your account, pay fines, renew items, search the catalog, place holds and use your digital library card.


       


Overall Customer Experience 😎


😎 Positive experience
67.2%

🤬 Negative experience
32.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 8 combined software reviews.

Is San Mateo County Libraries Safe?
San Mateo County Libraries is very safe to use.
67.2/100

  Safety Analysis »»

Is San Mateo County Libraries Legit?
San Mateo County Libraries looks authentic and legitimate.
67.2/100



Read 10 Customer Service Reviews 😠💢

3.3 out of 5
No back feature in iPad version

Unlike the iPhone version, the iPad version has no way to go back from any selection. If you need to go back, you have to quit SanMateoCountyLibraries . Very frustrating.

No longer works

Type any word in search and it comes up empty. "No items matched your search terms"
Does not work

Very annoying

SanMateoCountyLibraries let’s you listen to books for free when it’s available through your library. That’s great, but every time you stop listening to a book, SanMateoCountyLibraries rewinds itself to some random spot in the book. It is super super annoying.

Great app, but bugs

SanMateoCountyLibraries has lately been logging myself and my family out forcing us to re-Enter our card info. Defeats the purpose of the ecard.

Please allow us to add things to wish list from app.

Also, allow for switching between family members.

Love not having to carry my card, scan ISBNs, being able to place holds directly from app.

Decent, but is missing some key features

SanMateoCountyLibraries is pretty nice and it is stable, but it would be nice for there to be a few extra features. For one, it would be nice to receive notifications when holds arrive at your library. Also, it would be nice to add the ecard to Apple wallet for quick and easy access. But overall, it is a good app that should suit the needs of most people.

Good except....

I use SanMateoCountyLibraries a lot. Mostly to place holds and use the library card. I often place a book on hold when I really just want to put it on my list. Website provides a list function but not SanMateoCountyLibraries .

Pay fines feature doesn't work.

Which is too bad, because I want to give them my money.

Multi-filter searching!

SanMateoCountyLibraries has been overhauled to include many more features. My favorites are:

Searching with multiple filters!!!

If you have hold books ready for pick up, a banner shows at the top of SanMateoCountyLibraries homepage.

Near perfect app

Almost all the features one could think of are available in SanMateoCountyLibraries and quite conveniently at that.

Elegant

Used to renew books via web, a bit awkward. SanMateoCountyLibraries makes the process much more pleasant. Like the elegant ui



Is San Mateo County Libraries Safe? 🙏

San Mateo County Libraries is very safe to use. JustUseApp Safety Score for San Mateo County Libraries is 67.2/100.
This assessment is based on our NLP analysis of 8 user reviews. Combined with the app store average rating of 3.3/5.


Is San Mateo County Libraries Legit? 💯

San Mateo County Libraries looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for San Mateo County Libraries is 67.2/100 .
This conclusion is based on analysis of 8 user reviews.




How was your experience with San Mateo County Libraries? Post a Review




Features

Find upcoming events, read our blogs, get directions to the nearest San Mateo County Libraries branch, and get easy access to our digital collection like eBooks/eAudiobooks, eVideos, eMusic and eMagazines.

Check your account, pay fines, renew items, search the catalog, place holds and use your digital library card.

The San Mateo County Libraries app is your connection to the library's services from your mobile device.

  Contact Support
Developer:
Peninsula Library System