Company Name: Smarkets
About: Welcome to SBK. The place to be for best odds sports betting!
OFFER
New US
users in Indiana and Colorado only.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smarkets
E-Mail: [email protected]
Website: 🌍 Visit SBK Website
Privacy Policy: https://help.smarkets.com/hc/en-gb/articles/212816949-Privacy-Policy
Developer: Smarkets Limited
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by AK5314
I have had an awful experience with this company. First, they limit the amount that can be bet on certain markets, causing the user to re enter the same bet multiple times to reach the actual dollar amount they want to bet. Secondly, they have games listed under the live tab that they don’t even have odds listed for, so the game isn’t even available for live betting while be listed as live. Lastly, I’ve gone hours now without being able to place a parlay. I continue to receive an error stating “internal error” or “internal server error.” I’ve reported this to customer service multiple times. When asked for an update so I don’t miss out on bets, I’m told the issues has been escalated and there is no update that can be provided. This is a sportsbook app, how can you not do everything in your power to resolve an issue for customers having issues placing parlays? With all the options for betting in the state of indiana, I highly recommend staying away from this app. I have been so disappointed with the treatment I have received.
by StableGenius22
Key parts of this app simply do not work. The deposit feature declined several of my debit cards (and directly linked bank accounts) which work totally fine on other sportsbooks, and these failed deposits locked my account, which took several WEEKS to resvolve. Now that I finally found a working card to make a deposit, I can’t withdraw my earnings to it because the app keeps glitching out - and it says it’s their policy to only allow withdrawals to the same payment method used. Time for another several weeks of working with support 🙄
by Emh042090
Was able to get the promotion. Bet 20 get 100 in free bet. But what’s the point if you can’t withdraw your winnings. Deposited with debit card just fine but every time I try to withdraw back to my debit card it eventually cancels it after a few hours. Then tries to using a bank transfer but say it’s unavailable since I didn’t use that method to deposit. Contacted customer support and they want me to send bank statements and other documents. Never had any withdrawing problems with any other Sportsbook.