FITIV Sync app not working? crashes or has problems?

FITIV Sync Status

FITIV Sync for Fitbit will sync your Fitbit workout and health data to Apple
Health, allowing you to sync this data between iOS apps. Unlock your data and
keep your health in sync with FITIV Sync for Fitbit.

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Common dislikes about FITIV Sync app

- Achievements from Fitbit don't transfer over

- App closes when trying to sync data

Have a Problem with FITIV Sync for Fitbit Activity? Report Issue

Common FITIV Sync Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot FITIV Sync app on iOS and Android devices. Solve all FITIV Sync app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

FITIV Sync iPhone Issues and Solutions

FITIV Sync iOS app crashes, not working, errors
FITIV Sync iOS app network issues
FITIV Sync on iOS has black/white screen

FITIV Sync Android App Issues and Solutions

FITIV Sync has errors/crashing/not working
FITIV Sync server network connectivity issues
FITIV Sync has black screen

FITIV Sync iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever FITIV Sync app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix FITIV Sync app crashes or not working on Iphone (iOS):

Close and restart the FITIV Sync app on iPhone
Update FITIV Sync app to the Latest Version for iOS
Uninstall and reinstall FITIV Sync iPhone app
Update your iPhone to the latest iOS version

Fix FITIV Sync on iPhone unable to connect to server/internet connection issues::

To resolve FITIV Sync network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix FITIV Sync black/white screen (blank screen) on iPhone:

Follow the FITIV Sync iOS app troubleshooting guide Here →

FITIV Sync Android App Issues and Solutions

Fix FITIV Sync not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent FITIV Sync app issues:

Force Stop the FITIV Sync App
1. On android, goto "Settings" » click FITIV Sync app. » click "Force Stop".

Update FITIV Sync to the latest version on PlayStore

Clear FITIV Sync App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "FITIV Sync app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch FITIV Sync.

Fix FITIV Sync unable to contact server/ FITIV Sync internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click FITIV Sync » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got FITIV Sync » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch FITIV Sync on android.

Solve FITIV Sync black/white screens issue on Android:

Follow the FITIV Sync android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at MotiFIT Fitness Inc., developers of FITIV Sync.

66.67% Contact Match

Developer: MotiFIT Fitness Inc.

E-Mail: [email protected]

Website: Visit FITIV Sync Website

About this app

FITIV Sync for Fitbit will sync your Fitbit workout and health data to Apple Health, allowing you to sync this data between iOS apps. FITIV Sync for Fitbit unlocks your health and workout data, putting you in charge of your own health history. Unlock your data and keep your health in sync with FITIV Sync for Fitbit. Select only the metrics you want to sync, no need to clutter Apple Health with data you don’t care to track. Only want to sync some of your Fitbit data to Apple Health? No need to choose between your Fitbit and your other favorite iOS apps, your data is yours to sync and analyze. Looking to sync your health data to other iOS apps? FITIV Sync for Fitbit is a FITIV app. FITIV Sync for Fitbit’s syncing is completely customizable. Are you making the move from Fitbit to Apple Watch? FITIV Pulse gives you all of the in-depth workout analysis you need to take charge of your fitness with a fully customizable daily health dashboard to give you insight about your health as a whole.