FITIV Sync Status

Last Updated on 2025-12-16 by MotiFIT Fitness Inc.

I have a problem with FITIV Sync

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Most reported problems

Connection

33.3%

Not working

33.3%

- Achievements from Fitbit don't transfer over

- App closes when trying to sync data

Common FITIV Sync Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve FITIV Sync network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the FITIV Sync App
1. On android, goto Settings » FITIV Sync » click [Force Stop]

Clear FITIV Sync App Cache and Data:
1. On android, goto Settings » Apps » FITIV Sync » Storage » click [Clear Data] option. This clears both data and cache.
2. restart FITIV Sync.

On android, goto Settings » Apps or Manage Apps tab.
Click FITIV Sync » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto FITIV Sync » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch FITIV Sync

E-Mail: [email protected]

Website: 🌍 Visit FITIV Pulse Heart Rate Monitor Website

Privacy Policy: https://fitiv.com/privacy-policy/

Developer: MotiFIT Fitness Inc.

Nov 02, 2025, 03:25 PM
a iOS user from Atlanta, United States reported problems with FITIV Sync : Connection
Sep 25, 2025, 04:19 PM
a iOS user from Uden, Netherlands reported problems with FITIV Sync : Not working
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