OkaySo app not working? crashes or has problems?

OkaySo Status

Last Updated on 2023-08-01 by Tincan Labs, Inc.

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Common OkaySo Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot OkaySo app on iOS and Android devices. Solve all OkaySo app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

OkaySo iPhone Issues and Solutions

OkaySo iOS app crashes, not working, errors
OkaySo iOS app network issues
OkaySo on iOS has black/white screen

OkaySo Android App Issues and Solutions

OkaySo has errors/crashing/not working
OkaySo server network connectivity issues
OkaySo has black screen

OkaySo iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever OkaySo app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix OkaySo app crashes or not working on Iphone (iOS):

Close and restart the OkaySo app on iPhone
Update OkaySo app to the Latest Version for iOS
Uninstall and reinstall OkaySo iPhone app
Update your iPhone to the latest iOS version

Fix OkaySo on iPhone unable to connect to server/internet connection issues::

To resolve OkaySo network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix OkaySo black/white screen (blank screen) on iPhone:

Follow the OkaySo iOS app troubleshooting guide Here →

OkaySo Android App Issues and Solutions

Fix OkaySo not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent OkaySo app issues:

Force Stop the OkaySo App
1. On android, goto "Settings" » click OkaySo app. » click "Force Stop".

Update OkaySo to the latest version on PlayStore

Clear OkaySo App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "OkaySo app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch OkaySo.

Fix OkaySo unable to contact server/ OkaySo internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click OkaySo » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got OkaySo » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch OkaySo on android.

Solve OkaySo black/white screens issue on Android:

Follow the OkaySo android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Tincan Labs, Inc., developers of OkaySo.

About this app

On this app you can anonymously ask your questions to trained experts and get personal advice you can trust, for free. You can get expert advice on LGBTQ and gender questions, dating and relationship issues, sex and pleasure, anatomy and more. Almost everyone has questions about identity, relationships, sex, stress, and more. You are not alone - we’re here to help. Getting support and answers is easy - just ask your question in your own words to a team of experts you can trust, and an expert or two will respond within 24 hours for a personal, anonymous chat with you.