Outdooractive app not working? crashes or has problems?

Outdooractive Status


I have a problem with Outdooractive

Are you having issues? Select the issue you are having below and provide feedback to Outdooractive.




⚠️ Most reported problems ⚠️

Not working
35.3%

Something else
35.3%

Crashes
29.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Outdooractive Problems 😠👌🔥

- Thousands of points that don’t work properly

- Motion-x is better but still not ViewRanger

- Can only see 1 mile

- Unable to permanently set old waypoints onto the map

  6 Reported Issues: 😵🆘🛟🚨📢

Mladen Pen
2024-07-08

Hi, I have problems entering 156 photos into the outdooractive application, because it always crashes. I am attaching the app, phone and iOS specification. Do you have any ideas? Thank you and best regards, Mladen Pen App info Version: Outdooractive v3.17.0 Build: 202406181616 Device: iPhone (iPhone15,3) Name: iPhone 14 Pro Max Language: en-US System: iOS 17.5.1 Background refresh: available Low Power Mode: No WiFi: Yes Cellular: No Main: WiFi Transactions: 80001147955109

Justin Case
2022-11-01

Arbitrary way points appear and are suddenly included in my route, some of which are not even on the area of the map I'm viewing. They cannot be deleted.

Cliff Lawrence
2022-08-28

Not updating position. Running several hours with earlier position

Ian Hope
2022-07-03

Will not sync. Have uninstalled, rebooted, etc etc. Useless

Paul A. Sherwood
2022-06-23

View Ranger was trouble free, did what it said on the tin, the sell-out to the abysmal Outdoor Active has been a disaster, and where's the financial recompense for forcing us to have a lousy service?

Alex
2022-06-05

Android 6. App perfectly working on the same phone for 6 months at least. No changes. Since around May 2022 it crashes a few seconds after clicking "Start" to track a new route. Restarted the phone, unistalled, reinstalled, change map, with/without Wifi... nothing worked. It keep to crash after rfew seconds after I click "Start" on the Track section of the app.

Showing 1-6 of 6

Have a Problem with Outdooractive? Report Issue




Common Outdooractive Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Outdooractive GmbH, developers of Outdooractive.




About this app

Pro+ also contains official maps from Alpine Associations as well as premium maps from KOMPASS and certified Premium Routes from KOMPASS, Schall Verlag and the ADAC hiking guides.  Latest vector maps provide accurate information about hiking and cycling trails, protected areas.  When you record a cycling, hiking, walking or running track you are able to save work outs to Apple Health.  You can easily plan and create routes based on your preferences, add text and photos to these, publish them within the Community or share them privately with friends.  Your iTunes account will be charged to the amount of the subscription fee after your purchase has been confirmed and after the trial period of one month has expired.  The this app App for iPhone, iPad and AppleWatch is the perfect companion for hiking, cycling and other outdoor activities.  Your account will be charged for the renewal amount within the 24-hour period before the end of the current billing cycle. app. com/en/terms-and-conditions.  Record a track or follow a route on your phone and see it on your watch. Pan and zoom maps.  The subscription renews annually unless the automatic renewal is deactivated at least 24 hours before the end of the current billing cycle or during the trial period.  Our digital summer and winter layers are based on OpenStreetMap and Pro and Pro+ members can also benefit from many other maps.  Helpful filters and our powerful search functions help you not only find routes, but also sights, accommodation, events and ski resorts.  Enjoy a high-resolution display of all maps and at all zoom levels thanks to our state-of-the-art vector technology.  Created in partnership with the German Alpine Association (DAV), the Austrian Alpine Association (ÖAV) and the Alpine Association for South Tyrol (AVS).  Earn achievement badges, win prizes, and reach your goals by using Outdooractive to record your activities.  Browse through countless route suggestions for hiking, cycling and ski touring.  With Outdooractive you can find and plan routes around the world with ease.