Contact Terra Map Support
Company Name: GEC s.r.l.
About: An app to satisfy all your Hiking and Biking’s needs, developed with the help
of professional hikers and bikers. You will be able to download the best topo
maps and enjoy your new outdoor season.
Terra Map Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of GEC s.r.l.
Verified email ✔✔
E-Mail: info@terramap.app
Website: 🌍 Visit Terra Map Website
Privacy Policy: https://www.terramap.app/privacy-policy
Developer: GEC srl
Privacy & Terms:
http://www.globalaquamaps.com/Acknowledge.html
3 Most reported problems 😔💔
My pro account does not work on the app needed for new iPhones.
by BIGTIMEmarketing
I purchased the full app years ago. Early supporter. Now, I’m asked to pay again?
Please fix this so I can give you a 5 star.
I live in Portland and the tiles to for Portland will not download and that is where I need to go today.
That the heck is going on with this new app?
Lack of essential func of input GeoCoord
by Li-california
After downloaded maps, I tried to search two famous hiking destination but cannot find them. Ok, then I found GeoCoords of them then want to see them in this app, but surprisedly Nowhere you can input them!
Artifacts
by J-L B
Edit: The developer helped me with this, so I’m raising my rating.
Original Rating: “I notice that the maps leave artifacts from the relief when looking at the topo. It’s very annoying.”
From the developer message:
Hello, we have to keep a limited number of height samples to keep memory occupation acceptable and our library works with a tessellation of images of 256x256 pixels so when the system is zoomed the shading can appear unrealistic.
You can switch off the shading using the menu Settings —> Shading
We already switch off it automatically at the given some level, we can anticipate the switch off in future releases.
Have a Problem with Terra Map - Trail Explorer? Report Issue
Why should I report an Issue with Terra Map - Trail Explorer?
- Pulling issues faced by users like you is a good way to draw attention of Terra Map - Trail Explorer to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Terra Map - Trail Explorer customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Terra Map - Trail Explorer.
