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by Lostczech

Very easy to use and get Bitcoin into your wallet. However, if you attempt to “cash out” it will error on credit card and say the bank method is “under maintenance” (yeah right...it’s been under maintenance for over a year now). Then if you contact the support they just tell you “oh well that’s not available in your country” (I’m from the USA). So any assets you keep with Crypterium is basically stuck in Crypterium unless you move the currency to a competing wallet (update! They won’t even let you do that either now!). I would avoid this sleezy app. The fact they hide this information leaves a terrible taste Update per dev response: instead of burying the info in T&C, maybe just dim the “Cash out” button?? Is that too hard?? Do I need to contact your support or read multiple pages of a legal document just to find out the option is not available in my country? Name one other platform on the internet where you need to contact support to remove a credit card that is on file. I’ll wait..

Developer response says USA isn’t on the list, but it is LITERALLY on the list! How is this not a scam

by Vlad Is A Fraud

You’ve been warned, read all the other real reviews of this app. As soon as you deposit any crypto into your wallet, you will no longer be able to withdraw it to another wallet. Crypterium will add 40% transaction fees, and when you call them out they lie and say it’s gas fees, as if a btc transaction should cost $40. I tried to contact support 4 times to try and get my crypto transferred out, but they consistently denied my withdrawal requests or placed huge transaction fees, regardless of what cryptocurrency I tried to withdraw to another wallet. This company won’t last much longer, but I’d expect nothing less of a company that has zero ethics. Shame on you for giving users that are new to crypto a terrible experience. Whatever you do, do not use this app, literally any other wallet app will not charge you the fees that they do.

by XX_Final_Boss_Xx

I have a few crypto wallets and apps that I use. This one charged me $38 to send $16 worth of Etherium to another wallet because they charge so much per transfer that it won’t let you send your money from one wallet to another or pay for anything without the insanely large charge which they claim is the crypto currency itself charging the fee. NOT the company. Or so that’s what I was told when I spoke to support which was useless and short and rude when speaking to me. I am stunned that such a highly rated app on Apples store is allowed to shaft people out of money. The other thing is, if you are trying to spend only a few $ on something. You can’t, unless you pay the big fee on top of it. Which for me was more than double what I wanted to spend. Crypterium are THIEVES