Contact Mitsubishi Motors Road Assist Support

My car’s transmission was broken and I needed a tow, requested the service through Mitsubishi road side and they assigned a local tow company, the eta 90 mins. I was on the car at the busy intersection for 120 mins, tried to contact both of them ( Mitsubishi and the local company) they said I needed to wait ( the local company which I believe is alternative towing inc in Boston never answer the phone) I called them after 120 mins and they said they can not call the towing company?! So they assigned me another local company and the eta was 90’ again. Such a terrible service, look like they don’t know how to run a business. By the way, the Mitsubishi Outlander is a terrible car also. 7 times recall, bad suspension, expensive parts.

I don’t usually write reviews like this but when this app quite literally sends me emails but when I try to login it says my credentials don’t exist the app is screwed up. There is no way to get a hold of anybody there ain’t no one 800 number the only time that I can find anything like this is once you go through all of your login and then it tells you it’s all wrong even though it’s all right I would hope that the developer of this app will at least respond to this and give some help because this is ridiculous can’t login because it says you don’t have my email address but you send me emails how is that possible?

I learned to not contact Mitsubishi roadside help. I called for a flat tire on a busy highway. An automated voice took my information. No one ever showed and I did not get any updates. I waited 50 min and called my own wrecker for assistance. I waited afterwards to see if they gave any updates. 3 days later crickets from Mitsubishi. I would still be out on the road if I waited for them. Just imagine if I had been in a strange area in which I did not know anyone to call. I could have been killed out there. We pay way too much money for these crappy cars to be promised perks like this and don’t get results!