Al Mulla Exchange Reviews

Al Mulla Exchange Reviews

Published by on 2026-04-22

🏷️ About: If you want to remit money around the world easily, safely, quickly and smartly, you have tapped on the right app! There are good reasons Forbes ranked Al Mulla Exchange App the No. 1 app in Kuwait and 3rd in the Middle East and North Africa region in 2020.


       


Overall Customer Experience 😎


🤬 Negative experience
95.3%

😎 Positive experience
3.7%

🫥 Neutral
1.0%

~ from Justuseapp.com NLP analysis of 1,008 combined software reviews.

Is Al Mulla Exchange Safe?
Al Mulla Exchange does not appear safe based on available data.
3.7/100

  Safety Analysis »»

Is Al Mulla Exchange Legit?
Al Mulla Exchange does not appear legitimate based on our analysis.
4.7/100



Read 20 Customer Service Reviews 😠💢

4.2 out of 5
Great effort but

really happy to finally see al mulla come out with an app to make remittances easier,but all AlMullaExchange does is crash after asking my log in details. hopefully this will be fixed soon.

App crashing while checking for currency rate

After the update AlMullaExchange crashes every time I try to check the currency rate.

Not Working

Since launching AlMullaExchange I tried 2 times and it was very good then trying since 1 month now it is not working, after putting the login details and choosing the amount, app closing suddenly with no reason.
Hope you can fix it soon really upset for this error.

Very bad customer service

So poor customer service not have any information to help customers and tell me go to the branch if i can go to branch why u do online service so smart people

Too many notifications daily

It’s too much the notifications you are sending daily
It’s enough one or two times weekly
We are not sending money 3 or 4 times daily
It’s announcing the customers

Bad and too much issues

Last update make AlMullaExchange very bad and too much bug and i can’t login why make very bad update it was good before the update

Dissapointing

I wanted to use AlMullaExchange but when i use the forgot the password functionality, input the OTP details for both mobile and email then suddenly AlMullaExchange crashes, not great at all for a new user!

Payment

When all done for remittance than k-net payment option not coming and can’t pay .please fix this

Edit or Remove Beneficiary

There is no option to delete or make inactive beneficiary, also can not edit beneficiary,

Often Crashing

And forcing to choose only “Yes” for unwanted condition and can’t exit application, only force to close every time

No need security question once face lock open

I have one Suggestion for you can you update your application when you unlock by face no need to answer the security question on transaction. It’s already approved face or thumb deduction.
same like other banks in kuwait.

In the right direction

Good idea, but it clearly shows as a first attempt kinda of software. Make sure u get ppl feedback and improve very fast. Many updates should be on the way!

Pdf document problem

Can not show the receipt and can not open pdf. Please fix it.
Thanks

Logout every time I’m adding a beneficiary

After entering all the details of the beneficiary, AlMullaExchange logout.. useless to use AlMullaExchange

Excellent .. 2 suggestions :

AlMullaExchange it self is very excellent and easy to use. I wish they add 2 new features:
1- add Apple Pay payment option.
2- add nick names for the beneficiaries since some names are similar for my case and I got confused sometimes.

Thanks

Great but...

Great but sadly they don't offer an iPad version

Great

Quick and reliable

Great Customer service By Jhenny

I ‘d like to Thank Jhenny for her assistance to me for fixing AlMullaExchange and updating my details. She has Great Customer service and patience to solve the issue and follow up with me . Five stars for the customer service by Jhenny 👏👏and AlMullaExchange as well .

Crashes since the latest update

Crashes since the latest update
Once you click benefits it will crash, pls another update needs

Excellent job thanks

Good work all employees



Is Al Mulla Exchange Safe? 🙏

Al Mulla Exchange does not appear safe based on available data. JustUseApp Safety Score for Al Mulla Exchange is 3.7/100.
This assessment is based on our NLP analysis of 1,008 user reviews. Combined with the app store average rating of 4.2/5.

Safety Analysis

63.5% of users say app is safe 👍
63.5%

21.7% of users have some concerns ⚠️
21.7%

14.8% of users say app is risky 🚨
14.8%


Is Al Mulla Exchange Legit? 💯

Al Mulla Exchange does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Al Mulla Exchange is 4.7/100 .
This conclusion is based on analysis of 1,008 user reviews.

🔏 Privacy & Data Safety

Al Mulla Exchange collected the following data from you:

  • Data Used to Track You:
    • Usage Data
  • Data Not Linked to You:
    • Usage Data
    • Diagnostics



How was your experience with Al Mulla Exchange? Post a Review




Features

In 2018, it became the first exchange company in Kuwait to launch a mobile remittance app that became one of the most downloaded financial services apps in the Middle East.

If you want to remit money around the world easily, safely, quickly and smartly, you have tapped on the right app! There are good reasons Forbes ranked Al Mulla Exchange App the No.

Al Mulla Exchange is the leading remittance and money exchange company in Kuwait.

Forbes has ranked the company among the Top 5 Exchange Houses in the GCC Going Digital.

The company operates 112+ branches across the country and enjoys the trust and loyalty of more than one million active customers.

  Contact Support
Developer:
Al Mulla Exchange