GENO Broker Status

Last Updated on 2022-09-12 by GENO Broker GmbH

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Most reported problems

66.7%

Not working

33.3%

Common GENO Broker Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve GENO Broker network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the GENO Broker App
1. On android, goto Settings » GENO Broker » click [Force Stop]

Clear GENO Broker App Cache and Data:
1. On android, goto Settings » Apps » GENO Broker » Storage » click [Clear Data] option. This clears both data and cache.
2. restart GENO Broker.

On android, goto Settings » Apps or Manage Apps tab.
Click GENO Broker » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto GENO Broker » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch GENO Broker

E-Mail: [email protected]

Website: 🌍 Visit GENO Broker Website

Privacy Policy: https://www.genobroker.de/service/datenschutz.html

Developer: GENO Broker GmbH

Jul 07, 2026, 08:56 AM
a Windows user from Limburg an der Lahn, Germany reported problems with GENO Broker : Login
Mar 31, 2026, 02:24 PM
a iOS user from Rahden, Germany reported problems with GENO Broker : Not working
Aug 15, 2025, 12:50 PM
a Windows user from Munich, Germany reported problems with GENO Broker : Login
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