Settle In app not working? crashes or has problems?

Settle In Status

Last Updated on 2024-09-25 by International Rescue Committee, Inc.

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Common Settle In Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Settle In app on iOS and Android devices. Solve all Settle In app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Settle In iPhone Issues and Solutions

Settle In iOS app crashes, not working, errors
Settle In iOS app network issues
Settle In on iOS has black/white screen

Settle In Android App Issues and Solutions

Settle In has errors/crashing/not working
Settle In server network connectivity issues
Settle In has black screen

Settle In iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Settle In app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Settle In app crashes or not working on Iphone (iOS):

Close and restart the Settle In app on iPhone
Update Settle In app to the Latest Version for iOS
Uninstall and reinstall Settle In iPhone app
Update your iPhone to the latest iOS version

Fix Settle In on iPhone unable to connect to server/internet connection issues::

To resolve Settle In network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Settle In black/white screen (blank screen) on iPhone:

Follow the Settle In iOS app troubleshooting guide Here →

Settle In Android App Issues and Solutions

Fix Settle In not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Settle In app issues:

Force Stop the Settle In App
1. On android, goto "Settings" » click Settle In app. » click "Force Stop".

Update Settle In to the latest version on PlayStore

Clear Settle In App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Settle In app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Settle In.

Fix Settle In unable to contact server/ Settle In internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Settle In » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Settle In » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Settle In on android.

Solve Settle In black/white screens issue on Android:

Follow the Settle In android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at International Rescue Committee, Inc., developers of Settle In.

About this app

With short videos and interactive lessons, you can learn about a wide range of pre and post-arrival Cultural Orientation topics. Settle In is a helpful companion for refugees during their resettlement journey to the United States. Access valuable information on resettlement agency assistance, housing provisions, looking for a job, and more. Settle In allows you to revisit lessons at any time, or skip around until you find the lesson that's most relevant to you.