Company Name: B&B Hotels
About: B&B Hotels is a hotel chain that specialises in offering warm, modern,
attractive and affordable lodging, in line with its econochic© and smart
sleep© philosophy.
At B&B we forgot the superfluous, offering functional
designer hotels that meet the exacting needs of our customers.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of B&B Hotels
I was charged for a three (3) days at the B&B hotel in Dijon France when I was only there for two(2). I have already contacted you about this issue and was given a reference number of 00646286. This was on December 13, 2024, it is now December 31, 2024. Has there been anything done yet?
by SouthPhillyPT
I couldn’t find the bookings I made on the website on the app. Shouldn’t it appear automatically when you login? Also, canceling a reservation doesn’t work even on the website.
by OldBEEMER
This aught to be the most slapstick app on the net!!!
My spouse an I tried (4) four times to book a room at their PUTZBRUNN, Bavaria location and waisted some 40 minutes plus each occasion in filling and refilling the required data; only to discover that previously completed windows were voided. Called the Obote specified hotel only to be brushed off by the agent responding with the “sage” advice to try again and provide a credit card number; and call back in 10 Minutes if that fails again.
It did fail needless to say and a return call was attempted @ 19:10 hours 2023,10.25, that was not answered for six minutes, when we decided to hang up.
During the above cited period, were subjected to a barrage of badly translated rants in English and German by an AI-voice praising their plethora of offering.
Ingo S.