my2M app not working? crashes or has problems?

my2M Status

Published by 2M - SOREAD on 2023-06-13

L’application my2M Bien plus que de la télévision my2M est l’application
officielle de la chaîne publique de télévision Marocaine 2M. En installant
cette application, l’utilisateur accède à un service d’information, à des
contenus vidéos exclusifs et des reprises de contenus des programmes diffusés
sur la chaîne 2M TV.

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Common my2M Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot my2M app on iOS and Android devices. Solve all my2M app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

my2M iPhone Issues and Solutions

my2M iOS app crashes, not working, errors
my2M iOS app network issues
my2M on iOS has black/white screen

my2M Android App Issues and Solutions

my2M has errors/crashing/not working
my2M server network connectivity issues
my2M has black screen

my2M iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever my2M app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix my2M app crashes or not working on Iphone (iOS):

Close and restart the my2M app on iPhone
Update my2M app to the Latest Version for iOS
Uninstall and reinstall my2M iPhone app
Update your iPhone to the latest iOS version

Fix my2M on iPhone unable to connect to server/internet connection issues::

To resolve my2M network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix my2M black/white screen (blank screen) on iPhone:

Follow the my2M iOS app troubleshooting guide Here →

my2M Android App Issues and Solutions

Fix my2M not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent my2M app issues:

Force Stop the my2M App
1. On android, goto "Settings" » click my2M app. » click "Force Stop".

Update my2M to the latest version on PlayStore

Clear my2M App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "my2M app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch my2M.

Fix my2M unable to contact server/ my2M internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click my2M » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got my2M » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch my2M on android.

Solve my2M black/white screens issue on Android:

Follow the my2M android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 2M - SOREAD, developers of my2M.

100% Contact Match

Developer: SOREAD 2M

E-Mail: [email protected]

Website: Visit my2M Website

About this app

En installant cette application, l’utilisateur accède à un service d’information, à des contenus vidéos exclusifs et des reprises de contenus des programmes diffusés sur la chaîne 2M TV. Tous ces contenus et bien d’autres seront à votre portée, au Maroc et à l’étranger 24/24. De plus, vous pouvez programmez les alertes « info » et « programmes TV » selon vos préférences. Alors pour vous informer et vous divertir installez this app. this app est l’application officielle de la chaîne publique de télévision Marocaine 2M.