BNP Paribas Open Reviews

This is probably the worst version of this (any?) app ever. (It has been a decent app in the past however). Forget trying to follow the draws, or the lined up matches for a given court on any day, or look ahead a day or two at the schedule/order of play. Had to go to ESPN to view accurate live scores which updated sporadically, if at all, on BNPParibasOpen

Trying to figure out the necessary preparations and changes for this event due to COVID was a mess. Wonder how many attendees got it all right on arrival! No mention anywhere whether ticket sales were being limited.

Love this event. Extremely disappointing app and communication to the attendees.

App is nice but scores and scheduling could be presented better. Instead of listings each match in order separately by court. All the matches for the day should be listed in order by court so you don’t need to scroll up and down to find out which match is scheduled next for a particular court. Practice court schedule should be presented same way. Also when you touch the draw icon it shows Men’s doubles first instead of Men’s singles.

BNPParibasOpen is disappointing. Couldn’t get the “my schedule” feature to function, even with 20/20 vision, the type is too small to read (and doesn’t allow for”pinch” zooming, so had to purchase an “order of play” for $ because that feature was rendered useless and unreadable. For all the $$$ invested in the facility, would think that there would be some investment in making BNPParibasOpen useful.

We used BNPParibasOpen for 3 days of the 2019 tournament. We didn’t have any problems described in some of the other reviews and loved how the scores showed game progress (as compared to some sports apps like ESPN or The Score). Would definitely use BNPParibasOpen again when we return to this tournament in the future!

For a tournament of this magnitude, BNPParibasOpen is lame. Basically will tell you scores and schedule. Draws for singles only, no doubles draws, and the singles draws are hard to negotiate. No list of seeds. Player info is slim. Unless you are attending the tourney, this adds nothing you can’t get from ESPN, or yahoo sports or similar. The reviews from those attending don’t seem very favorable either.

BNPParibasOpen doesn’t present a daily match schedule nor can you click on a player and get their bio. Compared to apps for other big tournaments this one is extremely frustrating and limited.

This is a very well organized app. Much better than the French and Australian open apps

I downloaded BNPParibasOpen yesterday & couldn’t easily find the information that most tennis fans would want- Order of play and draws. When I looked at reviews of BNPParibasOpen they were all from 2-3 years ago (as the tournament didn’t happen in 2020) but none of the feedback has been used to improve BNPParibasOpen !!

It would be helpful to know what round is being played, have a picture of the players when you tap on their name, get stats on head to head. Really the same things that the ATP has for every tournament.

How do you not have an easily accessible “schedule of play”? Attending the event and have to go onto their actual website to find it. May as well get the print out they have us 10 years ago.

Can’t even view the draw with BNPParibasOpen. Also, takes more steps to view a player profile. Would be much more appealing to be able to tap on a players name during the match while viewing scores to see bio information, etc.

Live score feature is WAY behind actual timing of matches. In a number of cases live scores show two matches playing at the same time on the same court. BNPParibasOpen worked better 3 years ago.

Could work better. Finding or buying tickets is cumbersome and definitely beware. You could mistakenly purchase the incorrect ticket date! Then there’s absolutely no recourse for ANY refund nor an exchange! So aggravating. Zero customer services and reprieve on it.

BNPParibasOpen isn’t as good as the apps for the grand slam events. It should be because it’s supposedly the 5th slam and the event is the baby of a tech giant. However, it isn’t as good as it could be. Bad draws access, lacking content, screwy time-zones, among other problems…

My son and I both downloaded BNPParibasOpen . Mine worked fine and his would open up and then immediately close. After 2 days mine is also crashing. I’ve deleted and re-installed and turned my phone off then on and reloaded again. Still crashing!

BNPParibasOpen is virtually useless. A lot of the players aren’t in here and the gyrations you have to go through to get the information you’re looking for is ridiculous. Apps have been around a while and so has this tournament. Get it together!

I’m a tennis fan and the tournament in Indian Wells is my favorite. I have been visiting this event every year since 2009. The organization and facilities are AMAZING - hands down.
BNPParibasOpen ……..this year is BNPParibasOpen it’s not bad, it’s TERRIBLE to navigate and find what you need. It needs to improve a LOT, to be more user friendly and be a reflection on the PERFECT TENNIS TOURNAMENT.

Tsanko Kosev

I ended up using the ATP app to follow the 2022 IW tournament.

I did not find an option to favorite players & receive notifications for their matches.

Seems like it is becoming more expensive & more complicated to follow tennis, which will likely limit development of future fanbase.

This is has so little and the section on the players isn’t even complete. It easier and more accurate to just do general web searches doe the information. Very disappointing.

Tried deleting and reinstalling rebooted phone. No go.

Here at Indian Wells trying to use the live streaming and it works sporadically and most of the time never or cut out and kicks you off while using on my iPhone X using the open WiFi network. Won’t work on LTE. Player info is OK. Restaurant info is OK but should have ability to schedule for reservations and / order take out to speed things up and make more efficient. Come on Larry use your tech savvy knowledge and a few dollars of your Billions to improve BNPParibasOpen for all of us Tennis fans

When you search by first of last name the player doesn’t come up- sometimes it does by searching by country but sometimes not. How can you screw this simple search function up?

I don’t like the format. Should have all Stadium 1 matches together, stadium 2 together etc... Then on top of that I can barely see the players and the times. It’s very small and I can’t make it bigger. If you look at the majority of the people at the tournament, we are over 50.

Works great for me. Everything I need during this years open

Loved the practice court schedule, live scoring and ability to follow players. So glad I downloaded!

The 2019 version seems to work better than the 2018 version!

BNPParibasOpen opens on my iPhone 6 but shuts off automatically within seconds. I’ve tried rebooting my phone and deleting and reloading BNPParibasOpen . Same thing happens. It works fine on my wife’s iPhone 7.

BNPParibasOpen is awful. I can google the results in less time than it takes to find it on your app. I hate it.

This year the order of playvsection is awful! Please go back to organizing by court!!!

Every time I try to star a player, it crashes. I don't even bother looking at it because - well, I can't.