Contact HEY CLAY Support
Company Name: HEY CLAY
About: Dive into an exciting and educational DIY world!
Hey Clay and County Market
make it easy to create amazing characters with modeling clay.
Visit County
Market stores to participate in the Fresh Friends by Hey Clay event.
HEY CLAY Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with HEY CLAY®. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact HEY CLAY®. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of HEY CLAY
Verified email ✔✔
E-Mail: support@hey-clay.com
Website: 🌍 Visit HEY CLAY Website
Privacy Policy: https://hey-clay.com/privacy-policy
Developer: Hey Clay
Read 9 Customer Service Reviews 😭😔💔
Hi! I am considering buying several sets for my grandchildren for Christmas. But the last time I bought a couple sets, there were problems accessing the app repeatedly. Have these issues been fixed so that the parents of my grandchildren don't have lots of problems accessing the online instructions? Or can I purchase a pamphlet with instructions so it's not dependent on the app? I'll wait for your response before ordering. Thanks!
Bought the Monsters Hey Clay and I lost the pamphlet inside with the code for access. Please help.
My son swallow a piece of clay. Would that be harmful for my son?
Dzień dobry zgubiłam ulotkę z opakowania czy jest możliwość odzyskania kod aby dziecko mogło kontynuować zabawę
Talking ABC's app not working says old out dated version needs updating or something
Hello! I lost my flyer from the packaging and I’m not able to access the code. Please let me know how I can get it. Thanks
Too Quick drying, still linked to social media
by Samadamz28
As another reviewer said in September, this app still requires a social media account to access directions to something that was already purchased. No reason for this.
The clay itself dries far too quickly for a 4 year old who is just learning to roll, squish, and make a billion “cone” shapes. Also, this results in squished versions of the desired result, as squishing is the only way to get it to stick to itself properly.
Directions and fine motor skill requirements may be too lofty for “3 and up,” so play doh seems more appealing at this point....cheaper and produces same result.
A shame, as the concept is a good one.
Terrible!
by Emmah6809@ Icloud.com
Do you not get this app! So what happened was, my brother got this for Christmas and we got the app we downloaded it and we were so excited but then what happened was, it said that I had to download megabytes I forget how many but so I let it do that and then afterwords it just kicked me off the app and I went on it like three times again and it still kicked me off! So it’s not letting me use the app and me and my brother were really excited to use it and then out of nowhere we can’t use it. 😒☹️😑🙄
Needs work
by Smr@198119811981
The app has some really nice creative moments. Little bit tricky to figure out how to use it at first. My biggest issue is that you have to pay $4.99 to unlock the app after you buy the product. This seems like it should be wrapped into the cost of the product. Especially for something that is literally just for instructions.
Overall, I appreciate the production value. Seems fun and well-executed on certain levels.
Have a Problem with HEY CLAY®? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of HEY CLAY® to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a HEY CLAY® customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HEY CLAY®.
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