Contact AnkiMobile Flashcards

Contact Anki Support

Published by on 2023-11-01

About: AnkiMobile is a mobile companion to Anki, a powerful, intelligent flashcard
program that is free, multi-platform, and open-source. Sales of this app support
the development of both the computer and mobile version, which is why the app is
priced as a computer application.



How to Contact Anki Customer Service/Support

AnkiMobile Flashcards Contact Information

Listed below are our top recommendations on how to get in contact with AnkiMobile Flashcards. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AnkiMobile Flashcards. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



30.77% Contact Match

Developer: AnkiDroid Open Source Team

E-Mail: [email protected]

Website: Visit Anki Website





Privacy & Terms:

https://docs.ankimobile.net/support.html




Reported Issues: 4 Comments

4.1 out of 5

By Lara

2 years ago

I need to cancel my app and there is no way to do it. And it was for an I.T. Class and there are no flash cards for this class. Thanks, Lara

By ...angel.devil...


I want my money back...

So I had this app on my regular computer, it was working ok, I found it hard to navigate in general. Downloaded the app bc I need to get something done to my computer, it’s so freaking expensive for an app, and I have encountered sooooo many problems with it. First, it takes a million years to sync, and then the syncing doesn’t even work right! You have to have the computer program in order to organize the decks and cards.. and then my previous cards lost all of there media!! All of it! I was like ok, fine I’ll just redownload the whole freaking deck and reorganize it ...and guess what? I finished what I was doing and it synced... I look on both the app and my computer and all of my cards disappeared... I am beyond frustrated. It was over 14,000 flash cards... I’m in Medical school, I don’t have time to keep downloading and reorganizing and waiting for it sync.... I know other people like this app, and good for them, but to me, it is not worth the hassle. Even people that like it, say it is hard to navigate as well.



By umbrella96


Would not recommend the mobile app

I use Anki on my computer even though the interphase looks a little outdated and the program itself is kind of finicky, I love the purpose of it. I used to not be a flash card learner but Anki changed me! :) Having said that... I thought I was going to enjoy having the app on my phone so that I could study on the go but truth to be told, I don’t like it at all! I am unable to see the images associated with my cards and that defeats the purpose of my active learning. I do realize that I have too many cards that need to sync but everything time I sync it, it says that it’s completed and still, I have no pictures. I already contacted technical support. I’m now waiting for a response and hoping the problem is fixable. So far, I feel that I’ve paid for a service that is overpriced, and more importantly defective as it doesn’t work as expected or supposed to :(



By Oji John


Horrifyingly Slow Sync

Bottom line: Anki works great on a Win 10 PC. My advice: Use Anki on a desktop computer until sync problems are solved. I bulk loaded into a Master deck 3000 kanji cards using a custom designed template which works beautifully on a PC. Created a small filtered deck (100 notes) and imported that into a separate profile. On an iPad I attempted to sync that profile which contains only the small subset of the Master deck. Doesn’t matter that I’m using only a small deck on the iPad. The sync process behaves as if it needs to examine each of the 3000 cards in the Master deck. The sync process is so slow and so gums up my network that I find the app unusable. I don’t want to sit at a desktop to study flash cards, so I’m ditching Anki in favor of Flashcards Deluxe which has other advantages over Anki on iOS besides being able to sync multiple devices in a mater of seconds. Anki on a Win 10 PC is problematic for the simple reason that one is unable to redirect the media folder. All media are saved in a user’s profile which, for most users, is on the system drive. Say you’ve got a large media library on a NAS. All media from the NAS which you use on Anki gets copied to your Windows user profile. Now you’ve got two copies of all that media. This whole show is such a resource hog.




Have a Problem with AnkiMobile Flashcards? Report Issue

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Why should I report an Issue with AnkiMobile Flashcards?

  1. Pulling issues faced by users like you is a good way to draw attention of AnkiMobile Flashcards to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a AnkiMobile Flashcards customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using AnkiMobile Flashcards.


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