Contact Guesty Support
Company Name: Guesty
About: The ultimate end-to-end property management software for short-term rentals.
Headquarters: Tel Aviv, Tel Aviv, Israel.
Guesty Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Guesty. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Guesty. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guesty
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Get Pricing Info for GuestyContact Guesty! Or Contact Support
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Read 3 Customer Service Reviews 😭😔💔
Limited Functionality
by EmmaEmb
I was really excited to try Guesty’s mobile app. Their desktop, browser-based platform offers one of the most comprehensive property management systems on the market. However, I perform the vast majority of my business on the go, so having a mobile-friendly platform is very important to me. Unfortunately, the Guesty app just isn’t there yet. You can see conversations, calendars, and tasks, but that’s about it. You can’t add reservations on the go (let alone generate quotes to send to potential guests). You can’t update reservations (unless you want to change the check-in time). You can’t make updates to listings, and you can’t see performance metrics. This is incredibly frustrating, particularly since the mobile version of Guesty’s site is clunky and difficult to navigate. Essentially, this creates a backlog of tasks for me that I have to wait to do until I can get in front of my computer.
On whole, I am pleased with Guesty as a platform, and I love it’s smart calendar rules and fairly robust integration with a variety of platforms. However, the barriers to mobile management are a real bummer. I wish they would fix this, as the lack of mobile functionality really limits the usefulness of the product.
Functionally way too basic
by Petersenk1
As a business owner who is incredibly busy and on-the-go, I manage most of my reservations on my phone and this app is terrible for that. The limited functionality really hamstrings my ability to manage things and I find myself going into the Airbnb, VRBO, or other channel apps directly. Huge let-down.
I’m often not by a computer and having to use the Guesty site on a cell phone is a painful experience. It’s not mobile optimized. Guesty, for the amount I’m paying monthly I am really not seeing a gain here. Most of my bookings still come from Airbnb but now I have to try and manage them in a very inconvenient way and paying to be inconvenienced. At this point I am counting down the months on my contract.
Really unfortunate that you fail to place a priority on giving busy people a way to easily manage things on the go.
Useless
by TX-2005380173
This app is worthless. Not sure why Guesty feels it necessary to hide all the important booking details!?! Then, the details it does decide to show aren’t even correct! Stay away from this platform!
Have a Problem with Guesty? Report Issue
Why should I report an Issue with Guesty?
- Pulling issues faced by users like you is a good way to draw attention of Guesty to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Guesty customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Guesty.
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