Contact Guesty For Hosts Support
Company Name: LOCASOFT BV
About: Guesty For Hosts, previously Your Porter App, is an intuitive & affordable app
to manage short-term rentals on-the-go. The only mobile-first rental management
platform of its kind, Guesty For Hosts was built to enable hosts & small-scale
property owners to access our full suite of tools in the easiest way possible.
Guesty For Hosts Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Guesty For Hosts. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Guesty For Hosts. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 7 Customer Service Reviews 😭😔💔
I need assistance with my 2nd property integration.
I signed up for a trial with Guesty and now I can’t get into my Airbnb account. I’m locked out of doing any changes to my listing that includes turning off instabook. There is no customer service number. I am totally stuck. This company is a scam. Do not do it
Hi I signed up for the trial and never used it because at that time I was too busy. I cannot block my calendar and change my prices on Airbnbs website and I cannot unlink them. They only option it is giving me is to sign up for a year of their service and pay the full amount up front to communicate with them. I have tried numerous ways! There is no phone number, no email and even no real chat options. The only option is signing up for a year of their service! HELP!
I put through an inquiry over a year ago and never got a free demonstration or reply. I am very interested in signing up but there isn’t a phone number to call to help me get a demo or answer questions. Also, because I inquired earlier, the guesty system keeps sending me back to the site with no information, no demonstration, and no way to sign up. So far I have been unable to contact anyone. The site just signs me in and won’t take me off the home page to get information
Wanted to love it, customer service not good
by Alylou2012
Guesty was working fine for me for the first two months. Now, the calendars not syncing up property and it’s taking Guesty customer service over 5 business days to even get back to me about it. This is valuable time where I can lose money and guests. I don’t see myself keeping this much longer.
Not quite sold yet
by Amanda_Jeanne
We were looking for an intuitive platform toy manage our Airbnb. This has a lot of functionality in that but lacks in a few areas. We love the income reports and scheduled messages. The inability to reach customer service immediately is frustrating as that is necessary at time when running a short term rental. Syncing the calendars when we added another listing cost us hundreds of dollars because dates opened up at a lower price when a previous guest cancelled. This could have been avoided if we were able to talk with someone when setting it up. We will try for a little longer but can’t say this will be our forever platform management app.
Customer Service is lacking
by RiaGuerrero
I like system enough but it has its flaws.
One of them being integration with VRBO’s calendar can’t completely match up with how far out you want people to be able to book. Another issue is the messages for cleaning crew aren’t clear and the wording is confusing. The real problem with the App comes with the customer service or lack there of. Eva and Emily B. act more like they are serving you fries at a fast food chain as opposed to helping you troubleshoot an app for you business.
Have a Problem with Guesty For Hosts? Report Issue
Why should I report an Issue with Guesty For Hosts?
- Pulling issues faced by users like you is a good way to draw attention of Guesty For Hosts to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Guesty For Hosts customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Guesty For Hosts.
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