ITS LIVE app not working? crashes or has problems?

ITS LIVE Status

Published by ITS-CHRONO

With ITS LIVE©, follow the evolution of all tests and races with all the live
timing informations on your smartphones, tablets or computers. About ITS LIVE
PREMIUM subscription : - For now with ITS LIVE PREMIUM you can access: - Lap by
lap of a competitor (if any) - Messages history (public race direction
message) - Filters with ranking reordering, no blank, positions recomputed (for
now only multi-selection on category) - I.

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Common ITS LIVE Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ITS LIVE app on iOS and Android devices. Solve all ITS LIVE app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ITS LIVE iPhone Issues and Solutions

ITS LIVE iOS app crashes, not working, errors
ITS LIVE iOS app network issues
ITS LIVE on iOS has black/white screen

ITS LIVE Android App Issues and Solutions

ITS LIVE has errors/crashing/not working
ITS LIVE server network connectivity issues
ITS LIVE has black screen

ITS LIVE iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ITS LIVE app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ITS LIVE app crashes or not working on Iphone (iOS):

Close and restart the ITS LIVE app on iPhone
Update ITS LIVE app to the Latest Version for iOS
Uninstall and reinstall ITS LIVE iPhone app
Update your iPhone to the latest iOS version

Fix ITS LIVE on iPhone unable to connect to server/internet connection issues::

To resolve ITS LIVE network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ITS LIVE black/white screen (blank screen) on iPhone:

Follow the ITS LIVE iOS app troubleshooting guide Here →

ITS LIVE Android App Issues and Solutions

Fix ITS LIVE not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ITS LIVE app issues:

Force Stop the ITS LIVE App
1. On android, goto "Settings" » click ITS LIVE app. » click "Force Stop".

Update ITS LIVE to the latest version on PlayStore

Clear ITS LIVE App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ITS LIVE app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ITS LIVE.

Fix ITS LIVE unable to contact server/ ITS LIVE internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ITS LIVE » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ITS LIVE » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ITS LIVE on android.

Solve ITS LIVE black/white screens issue on Android:

Follow the ITS LIVE android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ITS-CHRONO, developers of ITS LIVE.

100% Contact Match

Developer: ITS CHRONO

E-Mail: [email protected]

Website: Visit ITS LIVE Website

66.67% Contact Match

Developer: ITS CHRONO

E-Mail: [email protected]

Website: Visit ITS CHRONO Website

About this app

With ITS LIVE©, follow the evolution of all tests and races with all the live timing informations on your smartphones, tablets or computers. - More to come: Tracking with filters, various notifications, connected watch... - This subscription is monthly (about 2€/month depending on country taxes etc... - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.