Contact Pioneer Smart Sync Support

This app was decent for awhile, but then the most recent update was released and all hell broke loose. My Bluetooth connectivity stopped working on my radio even though it had worked prior to updating, (I have a “DEH-S4120BT” model), some features went missing altogether from both the app and my radio, and the app won’t even load the caution screen when I try to connect via bluetooth, forcing me to use USB connection which is not of the best quality between the two options to say the least. I liked my radio a lot and didn’t even mind having to use an app to access most of the functions because I thought it gave me better access to the customization, but now it’s made my radio a living nightmare to use.

One star for the good equalizer settings. The way the app turns audio on and off drives me crazy and is in no way smart. Even my old $36 bluetooth head unit was better and when my truck is turned on the music starts. Not so with this. And then the having to click the “ok”every single time for safety while driving is so annoying. And while having a navigation app open and then abruptly having this app cut in and over mu navigation in crucial moments is again annoying. A company that produces quality equipment bit not a functional app is highly disappointing and they haven't put effort to resolving the smooth function of this app even tho its obvious in the ratings how sucky the app is.

I wish there was a way to downgrade. This new UI is just not right! It might be clean and trendy but the new design is not functional! I would like to have those features from before. Music skip by swiping, altimeter! Custom background, the ANALOG CLOCK! Bring it back please! I don’t see the point of this new interface. I am open for new things, but hey, this is going backwards. Tiny little buttons, sorry I can’t say anything positive from the new design. Perhaps for a new customer it will be great, but who experienced the old one, it’s disappointing! This app was the reason, I bought the Pioneer radio in the first place. Someone tell me, how to go back to previous version?