Lorex (previously Lorex Home) Status

Can not view my recordings on my phone

Can't view cameras with app on Samsung s20

Over the last month I have not been able to view the cameras on my phone which is an android. There are a few times where it shows up when I turn the phone to portrait but then stops again. I have restarted the phone and nvr. Also tried Uninstalling and reinstalling. Installed the app on my iPhone and same issue.

The app keeps saying “uh oh! Something went wrong. Tap to retry.” Why isn’t it fixed?

My dvr and monitor are working fine, displaying all 8 cameras. My phone app only displays 7 of the 8 cameras with one camera saying "uh oh, something went wrong." I have restarted the dvr and reinstalled the app as well as restarted my phone. Nothing has worked.

I am having the same issue as John in his post dated May 13, 2022. The app locks up my iPhone 11. I have had issues off and on as well, currently running IOS 15.4.1.

problem with Lorex Home app and Iphone 11. Problem has been going on for years, however it has gotten worse. No real rhyme or reason, time of day, month, or year. No inclement weather, rain, lightning or heavy fog. App opens like normal, switch to any camera in the (8 that I have) and the screen locks up. Buttons no longer work and because its a Iphone, cannot pull the battery out. Have to press the side buttons several times then hold. This essentially shuts the phone off (hard reboot) and makes the phone inoperable for several minutes. My phone is up to date (again, this has been occuring for over 2 years) and the firmware is all up to date on the DVR. Also, app is up to date according to Lorex. No other services are running when this occurs so I doubt its a memory problem. This occurs using wifi or cellular data. Both at home and away so I have no idea what to do. Have tried removing the app and reinstalling, this did not solve the issue. Also, this happens on 3 different iphones so not a issue it just my phone.

My samung s20fe only shows the device pictures when you first start the phone. Later it just shows the device names so you can't check for events etc.

App completely stopped working to see live view or get any alerts/events for iPhone as of 4/22/22. Tried uninstall and reinstall of app- but it still says “oops something went wrong “. Main system on computer is working fine so it’s not a network issue just an app issue.

My Lorex Home stopped working on 3/22. I have been using it for over a year with no problems. The splash screen is displayed briefly and goes away. I uninstalled the software and reinstalled it, but still get same result. My phone is Android powered.

same here, app crashes instantly when opened. android reinstalled, the same, adnroid factory reset then re install, the same, but it work perfectly on my iphone

App won't open. Keeps stopping.

Lorex Home app stopped working on my Samsung J3 on 3/22. Worked fine for months before then. As of 3/22 it will not launch, just gives an error message "Lorex Home has stopped". I have rebooted my phone, cleared all data from the app, and uninstalled and reinstalled the app. Nothing helped.

Lorex Home app on my android Samsung J3 Continues to crash without launching

Lorex home app will not launch. Have uninstalled it and reinstalled it. Same thing. Will not launch. Just tells me it has stopped working. Will not open.

My Lorex Home just stopped March 22 2022. It crashes every time I try opening it. Restarted my device, did uninstall and reinstall but it did not work.

LOREX Home App quit working Several uninstalls and reinstalls to no avail. First encounter evening of 22 March 2022!

"lorex home stopped working". Deleted app, reinstalled but no fix. Problem just started today.

Lorex home app crashes and says unfortunatly, Lorex home has stopped. Tried deleting and reinstall 2 times and still have error. Must be something they changed it worked fine till March 22, 2022

App won't open then a screen says Lorex Home keeps stopping. Its android phone. My wife's phone is like mine and hers is still working. uninstalled reinstalled it a few times but still the same.

Works fine for iOS. Keeps saying LOREX home keeps stopping. I tried force stop. Uninstalled and reinstalled. Nothing

ipad app works. android does not

App won't open then a screen says Lorex Home keeps stopping. Worked fine for 5 months until now.

App didn't open at all. The app logo flashed for a second and it disappeared and phone went back to home screen. Uninstalled and reinstalled. Same thing.

App closes immediately after trying to open it. Was working fine. Deleted app and reinstalled. Same

I tried saving a snapshot, then couldn't find it. I finally found it. I rebooted my computer after moving it to my desktop. After that I would double click on my Lorex Cloud shortcut on my desktop, Nothing happens, Right click, Open, prompt says, application is running. I don't know what I did. This has happened b/4, but it always corrected itself. It just hasn't this time.