Haunted Hotel Status

Last Updated on 2018-07-28 by Big Fish Premium, LLC

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User reports:
No current problems

- Hidden objects are often dim and double-action, making them tedious

- Controls can be frustrating, especially on iPhones where selecting objects can close the screen or switch to other apps

- Overuse of amulet finding and inserting

- Colors are drab and make it difficult to discern items in the background

- Some puzzles are elementary and need redesigning

- Game asks for payment before the player can fully evaluate if it's worth it

- Some players were not aware that the game requires payment for the full version

- Technical issues such as freezing and being stuck on the purchase page

Common Haunted Hotel Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Haunted Hotel network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Haunted Hotel App
1. On android, goto Settings » Haunted Hotel » click [Force Stop]

Clear Haunted Hotel App Cache and Data:
1. On android, goto Settings » Apps » Haunted Hotel » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Haunted Hotel.

On android, goto Settings » Apps or Manage Apps tab.
Click Haunted Hotel » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Haunted Hotel » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Haunted Hotel