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I have not noticed any problems in the general functionality of the app. However, because the title of the app is “SECU (Maryland)”, if you have the app installed on an iOS device, “(Maryland)” is added to your dictionary. As a result, any time you try to type “Maryland”, it autocorrects to “(Maryland)”. As most if not all of your customers are Marylanders, this creates a huge problem. It is something that has plagued me for years. Today, I found a Reddit forum that described the issue and linked it to your app. I just uninstalled the app and restarted my phone...problem solved! I honestly don’t know if this is a SECU app developer issue or Apple issue, I am submitting feedback in both places.

First of all the app doesn’t even let you lock your card from your phone! Like tons of banks allow you to lock your card from the app but this one doesn’t. You guys are suppose to be a credit union. Where is your security for your customers? I called customer service and asked them how could I make sure my money is safe if I can’t lock my card or what happens if I get robbed and lose my cards and people steal my money and they told me that I’ll have to wait for 30 to 90 days for an fraud investigation. So I’m supposed to wait almost 3 months and still can’t lock my card? That’s the biggest downfall for this bank. Honestly I don’t feel safe with this bank no more now that I see that I can’t lock my debit card from my app. I do a lot of traveling always gone and anything can happen. If they don’t give us this feature soon I’m closing my account with them!!! I need a bank where I can lock and unlock my card from my app!!!!

I want to pay a bill such as my auto loan with a Transfer from savings or checking. Unfortunately, the same bank who cannot figure out how to apply an extra $2.74 to my auto loan payment, and then charges a $20+ late fee, brings an app that doesn’t allow you to “pay a different amount.” For instance, I want to pay $2.74 -not that plus the late fee. That way I can call and have the late fee removed. The options include pay the regular bill, pay the amount due, pay the past amount due and pay off the loan. Bad app and worse bank. No wonder they are closing branches. It is nice that finger prints are a log in option though.