Contact SECU Support
Company Name: State Employees Credit Union of Maryland, Inc.
About: The world moves fast, and so do you. Handle your banking needs quickly and
securely while on the go with the SECU mobile banking app, where you can:
• Manage your accounts: View account balances and recent
transactions
• Transfer funds: Make quick transfers between your accounts
• Pay bills: Use the integrated Bill Pay to make payments and schedule
recurring payments
• Deposit checks: Just snap a picture of the c.
SECU Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with SECU - Maryland. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SECU - Maryland. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of State Employees Credit Union of Maryland, Inc.
Verified email
Contact e-Mail: [email protected]
Read 3 Customer Service Reviews 😭😔💔
(Maryland)
by MrCoolAttack
I have not noticed any problems in the general functionality of the app. However, because the title of the app is “SECU (Maryland)”, if you have the app installed on an iOS device, “(Maryland)” is added to your dictionary. As a result, any time you try to type “Maryland”, it autocorrects to “(Maryland)”. As most if not all of your customers are Marylanders, this creates a huge problem. It is something that has plagued me for years. Today, I found a Reddit forum that described the issue and linked it to your app. I just uninstalled the app and restarted my phone...problem solved! I honestly don’t know if this is a SECU app developer issue or Apple issue, I am submitting feedback in both places.
Needs better security!!!
by YoungKingDenzel
First of all the app doesn’t even let you lock your card from your phone! Like tons of banks allow you to lock your card from the app but this one doesn’t. You guys are suppose to be a credit union. Where is your security for your customers? I called customer service and asked them how could I make sure my money is safe if I can’t lock my card or what happens if I get robbed and lose my cards and people steal my money and they told me that I’ll have to wait for 30 to 90 days for an fraud investigation. So I’m supposed to wait almost 3 months and still can’t lock my card? That’s the biggest downfall for this bank. Honestly I don’t feel safe with this bank no more now that I see that I can’t lock my debit card from my app. I do a lot of traveling always gone and anything can happen. If they don’t give us this feature soon I’m closing my account with them!!! I need a bank where I can lock and unlock my card from my app!!!!
I want to pay what I want - no option
by GIS Jeff
I want to pay a bill such as my auto loan with a Transfer from savings or checking. Unfortunately, the same bank who cannot figure out how to apply an extra $2.74 to my auto loan payment, and then charges a $20+ late fee, brings an app that doesn’t allow you to “pay a different amount.” For instance, I want to pay $2.74 -not that plus the late fee. That way I can call and have the late fee removed. The options include pay the regular bill, pay the amount due, pay the past amount due and pay off the loan. Bad app and worse bank. No wonder they are closing branches. It is nice that finger prints are a log in option though.
Have a Problem with SECU - Maryland? Report Issue
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- Pulling issues faced by users like you is a good way to draw attention of SECU - Maryland to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a SECU - Maryland customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SECU - Maryland.
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