StoryChic app not working? crashes or has problems?

StoryChic Status

Published by Hangzhou Gexiang Technology Co., Ltd.

Elevate your social stories with templates. Easy and powerful way to impress
your audience on social media.

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Reported Issues: 1 Comments

By Sif 3 months ago

The text in the animated templates in the app is weird and I can’t read it. What is the reason? I am a VIP subscriber. Kind regards, Sif

Have a Problem with StoryChic - IG Story Templates? Report Issue

Common StoryChic Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot StoryChic app on iOS and Android devices. Solve all StoryChic app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

StoryChic iPhone Issues and Solutions

StoryChic iOS app crashes, not working, errors
StoryChic iOS app network issues
StoryChic on iOS has black/white screen

StoryChic Android App Issues and Solutions

StoryChic has errors/crashing/not working
StoryChic server network connectivity issues
StoryChic has black screen

StoryChic iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever StoryChic app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix StoryChic app crashes or not working on Iphone (iOS):

Close and restart the StoryChic app on iPhone
Update StoryChic app to the Latest Version for iOS
Uninstall and reinstall StoryChic iPhone app
Update your iPhone to the latest iOS version

Fix StoryChic on iPhone unable to connect to server/internet connection issues::

To resolve StoryChic network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix StoryChic black/white screen (blank screen) on iPhone:

Follow the StoryChic iOS app troubleshooting guide Here →

StoryChic Android App Issues and Solutions

Fix StoryChic not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent StoryChic app issues:

Force Stop the StoryChic App
1. On android, goto "Settings" » click StoryChic app. » click "Force Stop".

Update StoryChic to the latest version on PlayStore

Clear StoryChic App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "StoryChic app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch StoryChic.

Fix StoryChic unable to contact server/ StoryChic internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click StoryChic » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got StoryChic » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch StoryChic on android.

Solve StoryChic black/white screens issue on Android:

Follow the StoryChic android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Hangzhou Gexiang Technology Co., Ltd., developers of StoryChic.

Verified email

Contact e-Mail: [email protected]

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Developer: Sweet Snap Studio

E-Mail: [email protected]

Website: Visit StoryChic Website

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Developer: cerdillac

E-Mail: [email protected]

Website: Visit cerdillac Website

About this app

Get noticed by transforming your photos, videos, and text into a storyboard you can share with the world. · Create your stories with 600+ collections including Film, Retro... · Turn your photos into great-looking video with MV templates. · New series templates added weekly to meet any occasion. · Customize font, colors, border and all advanced tools. · Add your own logo styles to highlight your brand. · Choose our unique photo filters to set the mood of your story. · Export your stories in high resolution for seamless sharing to Instagram, Facebook, Whatsapp and other platforms. · No signup or account needed, just open this app to start creating. - Any unused portion of a free trial period will be forfeited if you purchase a subscription. With this app, craft stunning social stories in minutes that make you stand out on social media in a super easy way. Elevate your social stories with templates. Easy and powerful way to impress your audience on social media. We love hearing your ideas and feedback. Thanks for creating with this app! Email us at this app@ufotosoft. com or DM us on Instagram at @storychic_official.